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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePOPEYES LOUISIANA KITCHEN #11520
Address3318 WILKINSON BV
 
City/State/ZIP
CHARLOTTE NC 28208
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 9/21/2026
Final Score @ Grade
93 A
General CommentsIf all of the items on the non compliant list on the transitional permit are not completed (repaired, replaced, etc.) in the 180 days of the transition period (last day is October 21, 2026), the facility will loose it’s permit and will have to immediately close. Non Compliant Checklist: 1. REPAIR ALL CRACKED, DAMAGED FLOOR TILES NEAR COOK LINE AND NEAR 3-COMP SINK TO MAKE FLOOR SMOOTH AND EASILY CLEANABLE.-NOT COMPLETE 2. REPAIR FAUCET AT PREP SINK THAT CAME OFF DURING WALK-THROUGH. 3. REPAIR DRAIN PIPE UNDER 3-COMP SINK THAT IS SEPARATING WHEN WATER IS DRAINING FROM SINK. 4. PERFORM MAINTENANCE ON DRAIN UNDER 3-COMP SINK AND PREP SINK TO PREVENT SEWER BACKUP.-Complete 5. INSTALL STRAINER BASKETS UNDER 3-COMP SINK AND PREP SINK TO CATCH SOLID WASTE BEFORE IT ENTERS FLOOR DRAINS.-NOT COMPLETE 6. REPAIR LEAK AT CONDENSER IN WI FREEZER AND WI COOLER.-NOT COMPLETE 7. REPAIR REPLACE WALL-MOUNTED HAND AIR DRYERS IN RESTROOMS. THEY ARE RUSTING.-NOT COMPLETE-RUSTED AIR DRYERS STILL IN PLACE 8. REPAIR OUT OF SERVICE MEN'S RESTROOM WITH SIGN POSTED TODAY.-Complete 9. FILL IN HOLES IN WALLS IN DINING ROOM WHERE WALL-MOUNTED EQUIPMENT WAS MOUNTED. 10. REPAIR DOORS UNDER CUSTOMER SELF-SERVICE DRINK STATION TO ENSURE THEY CLOSE TIGHTLY.-Complete 11. SECURE WALL PANEL OVER PIPING BEHIND HANDSINK ADJACENT TO DRIVE-THRU WINDOW.-Complete 12. REPAIR HOOD SYSTEM ADJACENT TO CHICKEN FRYER STATION TO ENSURE LIGHTS AND FAN WORK.-NOT COMPLETE 13. REMOVE BROKEN MICROWAVE FROM FACILITY.-Complete 14. REMOVE GRASE STRAINER USED FOR TRANSPORTING USED FRYER OIL TO RENDERING TANK THAT HAS A HOLE IN THE BOTTOM

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
8 2 Hands clean & properly washed Yes No No 2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observed three employees turn the faucet off with no barrier after washing hands in a handwashing sink. CDI- EHS intervened and employees rewashed hands.
10 2 Handwashing sinks supplied & accessible Yes Yes No 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels available at the handwashing sink in the dish area. CDI- PIC placed towels at the sink. Repeat. 5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed the dish area handwashing sink blocked by a cart at the beginning of the inspection. CDI- PIC moved cart without intervention from EHS.
16 0 Food-contact surfaces: cleaned & sanitized No No No 4-602.12 (B) The cavities and door seals of microwave ovens shall be cleaned at least every 24 hours by using the manufacturer's recommended cleaning procedure. Observed substantial food debris on the inside of the microwave.
20 1.50 Proper cooling time & temperatures Yes No No 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. Observed a large covered plastic container of rice at 45F in the WIC. According to PIC, the rice was cooked the night before and placed in the WIC to cool. EHS determined that the rice failed to cool properly. CDI- PIC voluntarily discarded the rice. For more information please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
21 0 Proper hot holding temperatures Yes No No 3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed one container of fried chicken stored as hot at 113F. PIC was unable to confirm when the chicken was cooked. CDI- PIC voluntarily discarded the chicken. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
33 0 Proper cooling methods used; adequate equipment for temperature control Yes No No 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed Cole slaw cooling at 53F in a RIC. After 18 minutes, there was no change in temperature. CDI- PIC uncovered the Cole slaw and transferred it to the WIC for rapid cooling. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
38 0 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed multiple flies at the raw chicken station.
40 0 Personal cleanliness Yes No No 2-302.11 (B) Unless wearing intact gloves in good repair, a Food Employee may not wear fingernail polish or artificial fingernails when working with exposed food. - Pf. Observed one employee handling food with artificial fingernails. CDI- EHS provided education.
41 1 Wiping cloths: properly used & stored No Yes No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths in a sanitizer bucket at 100ppm. Repeat.
43 0 In-use utensils: properly stored No No No 3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed a flour scoop with the handle touching the food. 3-304.12 (D) When running water is used for storing utensils for moist foods, the water velocity must be sufficient to flush particulates to the drain. Observed in-use scoops held under a dripping faucet. The running water needs to be of a greater intensity to be compliant.
49 0 Non-food contact surfaces clean No No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed multiple touch screens, and shelving with residue. Observed multiple fries in the compartment under the french fry station. Clean with more frequency.
55 0.50 Physical facilities installed, maintained & clean No Yes No 6-501.11 Repairing - Premises, Structures, Attachments, and Fixtures - Methods (C). Observed many cracked/broken/missing floor tiles throughout establishment. All cracked/broken floor tiles need to be replaced.
56 0 Meets ventilation & lighting requirements; designated areas used No No No 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed an employee phone stored on the prep table at the raw chicken prep station.