Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
Logo Main Menu
New Hanover County Health Dept
Public Health Inspections
Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
  
 

Premises Information

Return to Inspections
NameLOS PORTALES
Address9 SUNNYVALE DR
 
City/State/ZIP
WILMINGTON NC 28412
Premise Type2 - Food Stands
CountyNew Hanover
Inspection Date 5/5/2026
Final Score @ Grade
93 A
General CommentsCleaning procedures in place for cleaning and sanitizing large cazo used for carnitas.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
6 0 Proper eating, tasting, drinking or tobacco use Yes Yes No 2-401.11 - Eating, Drinking, or Using Tobacco. - Employee coffee/water bottles observed stored on shelves in service/make line and meat prep/service line. Employees shall eat, drink, or use any form of tobacco only in a designated area to prevent cross-contamination. Corrected - PIC moved to designated area. REPEAT.
10 1 Handwashing sinks supplied & accessible Yes No No 5-205.11 - Using a Handwashing Sink Operation and Maintenance (Pf). Handwashing sink on service line blocked by a trash can. Maintain access to hand sinks. Hand sinks may only be used for handwashing. Corrected, trash can relocated.
15 1.50 Food separated & protected Yes Yes No 3-302.11 (A) (2) (b) Packaged and Unpackaged Food Separation, Packaging, and Segregation (P) Observed raw chicken stored above raw beef in the walk-in freezer (both removed from original packaging); when it is not in intact commercial packaging food in the freezer must be separated by final cook temperature. Corrected, rearranged. REPEAT.
19 0 Proper reheating procedures for hot holding Yes No No 3-403.11 Reheating for Hot Holding (P) Commercial cheese-stuffed peppers reheated to 69°F in the oven. Employee stated peppers arrive frozen and are placed directly in the oven for reheating, and time is used as the control method; however, temperature checks are not used to monitor the process. Reheat all ready-to-eat TCS foods commercially processed and packaged in a food processing plant to 135°F for hot holding. Corrected. Education provided, and PIC instructed staff to monitor item temperatures before placing them under the heat lamp. NO POINTS TAKEN DUE TO A SINGLE ITEM.
21 1.50 Proper hot holding temperatures No Yes Yes 3-501.16(A)(1) Time/Temperature Control for Safety Food, Hot and Cold Holding (P). Chicken tacos, cooked nopales, cheese-stuffed peppers below 135°F under heat lamp, in the service line; PIC stated held since 10:00 AM. Maintain TCS foods in hot holding at 135°F or above. Temporarily corrected, voluntarily discarded. REPEAT. VERIFICATION REQUIRED WITHIN 3 DAYS.
23 3 Proper date marking & disposition No Yes Yes 3-501.17 Ready-To-Eat Time/Temperature Control for Safety Food, Date Marking (Pf). Portions of red sauce and tomato-guacamole, ham sandwiches, and lettuce & corn salad in lowboy; and portions of pico in display case 4 without date marks/labels. PIC state items were prep yesterday. Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24 hours. Temporarily corrected, labeled. REPEAT. VERIFICATION REQUIRED WITHIN 10 DAYS.
28 0 Toxic substances properly identified stored & used Yes No No 7-102.11 Common Name-Working Containers (Pf) Spray bottle of chlorine sanitizer not labeled. Label working containers of toxic materials such as cleaners, degreasers, and sanitizers. Corrected, labeled.
38 0 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Controlling Pests (C) Several live flies throughout the establishment during the inspection. Keep the premises free of insects, rodents, and other pests.
40 0 Personal cleanliness No No No 2-402.11 Effectiveness-Hair Restraints. Employee washing and sanitizing equipment without hair restraint. Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
45 0 Single-use & single-service articles: properly stored & used No No No 4-903.11(A) and (C) Equipment, Utensils, Linens and Single-Service and Single-Use Articles-Storing. OTo-go containers being stored out of their protective sleeve. Single-use and single-service articles shall be kept in the original protective package or stored using other means that afford protection from contamination until used.