Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
Logo Main Menu
Mecklenburg County Health Dept
Public Health Inspections
Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
  
 

Premises Information

Return to Inspections
NamePALM BERRIES MATTHEWS
Address10020 MONROE RD
STE 110
City/State/ZIP
MATTHEWS NC 28105
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 4/17/2026
Final Score @ Grade
98 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 0 Certified Food Protection Manager No Yes No 2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. PIC not CFPM . unable to show SS certification or equivalent. CDI- not required for 210 days of permit date no points as per NCDHHS For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety Repeat
3 1 Management, food & conditional employee; knowledge, responsibilities & reporting Yes No No 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF. Observed an incomplete employee Health policy in the facility during inspection. CDI. PIC was provided another copy. For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
10 1 Handwashing sinks supplied & accessible Yes Yes No 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed towel dispenser empty at rear hand sink and no towels at front hand sink. CDI restocked
23 0 Proper date marking & disposition Yes No No 3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) Observed opened milk in RI from two days without date. CDI. PIC dated. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
40 0 Personal cleanliness No No No 2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. OBSERVED employee working with food without a hair cover.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-502.11(A) Maintain utensils in good repair. Observed multiple ice build up in one of the RI freezers. Needs to be repaired.
51 0 Plumbing installed; proper backflow devices No No No 5-205.15 Maintain a plumbing system in good repair. Observed leaks at the sink. Needs to be repaired.