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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePALM BERRIES MATTHEWS
Address10020 MONROE RD
STE 110
City/State/ZIP
MATTHEWS NC 28105
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 12/30/2025
Final Score @ Grade
95.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 0 Certified Food Protection Manager Yes No No 2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. PIC not CFPM . unable to show SS certification or equivalent. CDI- not required for 210 days of permit date no points as per NCDHHS For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
3 0 Management, food & conditional employee; knowledge, responsibilities & reporting Yes No No 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed failure to demonstrate sufficient knowledge of food safety. CDI coached For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
5 0 Procedures for responding to vomiting & diarrheal events Yes No No 2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Unable to provide plan. CDI regiven For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
6 0.50 Proper eating, tasting, drinking or tobacco use Yes No No 2-401.11 (A). Employee beverages must be stored in a designated area where contamination of food, clean equipment, utensils, linens, and single-use articles cannot occur. Observed employee beverage stored on food preparation table with food for the public. cdi removed
10 1 Handwashing sinks supplied & accessible Yes No No 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed towel dispenser empty at rear hand sink and no towels at front hand sink. CDI restocked
15 0 Food separated & protected Yes No No 3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed fruits stored over ready to eat containers of acai. EHS - coached For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
16 1.50 Food-contact surfaces: cleaned & sanitized Yes No No 4-602.11 (A) (1) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, before each use with a different type of raw animal food. P Observed food employee wash and rinse plastic lid and place with clean utensils without sanitizing. CDI -coached by EHS For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
45 0.50 Single-use & single-service articles: properly stored & used Yes No No 4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed box of straws and napkins stored on floor in kitchen
48 0.50 Warewashing facilities: installed, maintained & used; test strips No No Yes 4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed PIC unable to provide test strips for wither sanitizer present.
56 0.50 Meets ventilation & lighting requirements; designated areas used No No No 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed handbag and phone stored on food preparation tables.