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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePLATFORM COFFEE MATTHEWS
Address11011 MONROE RD
 
City/State/ZIP
MATTHEWS NC 28105
Premise Type2 - Food Stands
CountyMecklenburg
Inspection Date 9/18/2026
Final Score @ Grade
97 A
General CommentsPIC indicated menu changes around a month ago that include breakfast burritos, chicken salad wraps, chicken Caesar wraps, and steak burritos, grilled chicken sides are delivered from main Platform kitchen 919 Berryhill Rd. every morning. Breakfast burritos and steak burritos are re-heated and hot held above 135F. PIC also indicated that during the busy hours of the morning they are holding half and half in a carafe for customer use in the front of house area for 4 hours. Facility tracks TPHC via timers and stickers. EHS did not observe carafe out for use at time of inspection, but PIC indicated they do not have written procedures for TPHC. EHS provided PIC copy of TPHC template to be filled out and made available to the EHS in the future.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
10 1 Handwashing sinks supplied & accessible Yes Yes No 6-301.14 Post a handwash sign at each handsink. Observed both bathrooms that are used for both customer and employee use with no handwash signage. CDI - EHS provided PIC with handwash signage to post in both bathrooms. REPEAT -1-
16 1.50 Food-contact surfaces: cleaned & sanitized No Yes No 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed visible buildup and drink splash on sides on interior of ice machine. Increase cleaning to avoid contamination. No escalation of points due to decrease in severity. REPEAT -1.5-
40 0.50 Personal cleanliness No No No 2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed both employees engaged in food and drink prep with no hair restraints. -0.5-
41 0 Wiping cloths: properly used & stored No No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed one in-use wiping cloth held outside of properly concentrated sanitizer. -0-
45 0 Single-use & single-service articles: properly stored & used Yes No No 4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed one box of single-use plastic cups stored directly on the floor in food prep area. CDI - PIC re-located box off floor. -0-