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Wake County Health Dept
Public Health Inspections
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Premises Information

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NameTHE WILLOWS AT RALEIGH FOODSERVICE
Address2722 SPRING FOREST RD
 
City/State/ZIP
RALEIGH NC 27616
Premise Type1 - Restaurant
CountyWake
Inspection Date 4/13/2026
Final Score @ Grade
90 A
General CommentsTCS* foods: Time-temperature control for safety foods...REMINDER: Re-educate food employees on proper handwashing, including when and how to wash hands. Always use paper towel to turn off sink faucet knobs to prevent recontamination of clean hands...Verification required for Item #18 on this report. On April 23, 2026, follow-up visit will be made to check written procedures of non-continuous cooking of raw animal foods and to check for proper storage, etc.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
6 0 Proper eating, tasting, drinking or tobacco use Yes No No 2-401.11 (A); Core - Observed one covered employee beverage on food preparation table top...Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result...CDI by removing beverage from table top.
16 0 Food-contact surfaces: cleaned & sanitized Yes No No 4-601.11(A); Priority Foundation - Some dried food debris was on electric food slicer that had not been used today...Food contact surfaces shall be clean to sight and touch...CDI by cleaning/sanitizing food slicer.
18 1.50 Proper cooking time & temperatures No No Yes 3-401.14 (F); Priority Foundation - Observed food employee striping chicken fillets on grill top (not completely cooking them) and cooling them in walk-in cooler. Employee used a log for recording cooking and cooling temperatures of chicken...Written procedures for non-continuous cooking of raw animal foods must be approved by the health department before implemented...Provide written procedures to the health department for non-continuous cooking of raw animal foods...Not corrected during inspection.
21 1.50 Proper hot holding temperatures Yes No No 3-501.16 (A) (1); Priority - Tortellini soup was held at 92-156F on kitchen steam table...After properly reheating or cooking, hot TCS* foods shall be kept at 135F or above throughout entire product...CDI by reheating soup. REMINDER: Do not use steam table to reheat foods. This must be done in oven, on grill top or microwave oven.
22 1.50 Proper cold holding temperatures Yes Yes No 3-501.16 (A) (2) and (B); Priority - (REPEAT) Several cold TCS* foods were above 41F (see temperature chart)...Unless actively preparing, properly cooling or using time as a public health control (TPHC), cold TCS* foods shall be kept at 41F or less throughout entire product...CDI by properly refrigerating or voluntarily discarding foods and discussed TPHC procedure with PIC and provided TPHC template.
23 1.50 Proper date marking & disposition Yes Yes No 3-501.18; Priority - (REPEAT) Several ready-to-eat (RTE) TCS* foods kept more than 24 hours had no dates. Several RTE TCS* foods had dates that were more than 7 days ago...RTE TCS* foods kept more than 24 hours shall have dates (date of preparation/opening package OR use by date OR both), and they shall be discarded if kept longer than 7 days...CDI by placing dates on foods and voluntarily discarded foods kept longer than 7 day. NOTE: Remember that foods that are cooked and cooled and frozen must have freeze and thaw dates on packages.
28 1 Toxic substances properly identified stored & used Yes Yes No 7-102.11; Priority Foundation - (REPEAT) Blue liquid was inside spray bottle labeled "multi-quat sanitizer", and another spray bottle was unlabeled with light blue liquid inside. One multi-quat labeled bottle had clear liquid in it but PIC was unsure what chemical it was (no multi-quat sanitizer used in facility)...Working containers of sanitizers, cleaners, etc. shall be labeled with the names of products inside...CDI by labeling container/bottles or discarding liquid inside bottles. 7-201.11; Priority - (REPEAT) Chemical bottles were stored near/above food items...Chemicals, sanitizers, etc. shall be stored to prevent contamination of food and clean equipment and utensils...CDI by properly storing chemical bottles.
39 1 Contamination prevented during food preparation, storage & display Yes Yes No 3-306.11; Priority - (REEAT) Observed several uncovered foods on buffet were unprotected (no lids or sneezeguard, etc.) during breakfast service...Food for consumer self-service shall be protected from contamination by covering with sneezeguard, wrapping, etc...CDI by removing foods on buffet from service to consumer. NOTE: Since buffet is self-service and repeated trips can be made to the buffet by the customer, provide a sign instructing consumers to take a clean plate with each trip to buffet.
41 0.50 Wiping cloths: properly used & stored No No No 3-304.14(B); Core - Observed wiping cloths stored in bucket of detergent solution, and one moist wiping cloth was on counter top...Moist/soiled in-use wiping cloths shall be kept in approved clean sanitized between uses...Store moist in-use wiping cloths as stated above--NOT in detergent solution.
44 0.50 Utensils, equipment & linens: properly stored, dried & handled No Yes No 4-903.11 (A); Core - (REPEAT) In kitchen, various dishes and food containers/pots in storage had food contact sides up and unprotected. Several clean utensils/containers were stored in soiled plastic drawers (with food debris) or containers...Clean equipment and utensils shall be stored so they cannot be contaminated...Cover or invert dishes, food containers and pots. Remove food debris and crumbs from utensil storage containers.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11; Core - Some wire shelving is rusting...Food service equipment shall be kept in good repair...Replace rusty shelves with similar approved equipment.
49 0.50 Non-food contact surfaces clean No Yes No 4-601.11 (B) and (C); Core - (REPEAT) Observed soiled wire and solid metal shelves (including shelf undersides), #10 can storage rack, table mounted can opener base, refrigerated drawers under cooking line...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of surfaces/equipment above.
53 0 Toilet facilities: properly constructed, supplied & cleaned No Yes No 5-501.17; Core - (REPEAT) In family bathroom that can used by female foodservice staff, no covered trash receptacle was available...In bathrooms used by females, a covered trash/waste receptacle shall be provided for sanitary disposal...Provide required covered waste receptacle in bathroom used by females.
54 0 Garbage & refuse properly disposed; facilities maintained No No No 5-501.111; Core - Cardboard dumpster had missing top lid and the other was badly cracked...Trash/recycling receptacles shall be kept in good repair...Contact solid waste company to have them replace cardboard dumpster with one that has intact top lids.
55 0.50 Physical facilities installed, maintained & clean No Yes No 6-501.11; Core - (REPEAT) At kitchen mop sink faucet, when hot and cold water knobs were completely turned off, water still flowed when splitter was open. Some caulk was missing by splash guards...Physical facilities shall be kept in good repair...Repair mop sink faucet leak, and replace missing caulk. 6-501.12; Core - (REPEAT) Observed soiled vent hood above dish machine areas and soiled walls/flooring under equipment and ice machine...Physical facilities shall be kept clean...Increase cleaning frequency of surfaces above.