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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameCOURTYARD BILLY GRAHAM
Address321 W WOODLAWN RD
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 4/14/2026
Final Score @ Grade
28
General CommentsIssued immediate suspension for emergency phone. Phone must be accessible from pool in case of emergency (fob should not be needed to access phone). Phone must call back to emergency phone or be monitored 24 hours to direct calls if ringing back to front desk. Pool MUST STAY CLOSED WITH SIGANGE POSTED until suspesnion is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other permit items: Flow observed 50 gpm at time of inspection. Required at 60-67 gpm. After backwash observed 72 gpm. May not exceed 100 gpm. Will verify at return visit. Will check gates and no pet signage at return visit Inspection with Josue Picado “E” Immediate suspesnion status

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Total alkalinity observed with wrong readings at time of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Reviewed testing with staff and updated. Corrected.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No One buoy on deck observed with no US Coast Guard approval. .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Other buoy on deck approved. Remove buoy which is not approved from pool deck. Operator moved off and corrected. *Immediate suspension item.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Front gate not latching. .2537(b) All gates and doors shall be self-closing, self-latching.*Permit item Note: Side back short gate swing inward due to topography and equipment.
19 4 Premises: signs prohibit glass containers or pets in pool area No No No Signage missing to prohibit pets. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area. *Permit item
22 6 Premises: emergency telephone provided No No No Emergency phone located outside of pool enclosure, gate locks and fob needed to exit which is not accessible in case of emergency. Signage for emergency phone faded without location. At return call, phone rings to front. Only one employee present at front, no one answered from front. Tried multiple call backs. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. .2530(f) Emergency phone shall be accessible to all pool users. *Immediate suspension item
27 2 Equipment room: filter backwash discharged through an air gap No No No Pool built in 1975. No air gap observed at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No No hand drying in restrooms. Paper towel dispenser, broken in men’s restroom. Provide hand drying. .2526(m) Keep restrooms and fixtures clean and in good repair.