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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameCOURTYARD BILLY GRAHAM
Address321 W WOODLAWN RD
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 3/13/2025
Final Score @ Grade
50
General CommentsImmediate suspension issued for water quality, buoy with rope and emergency phone. Pool must remain closed with pool closed signs posted at every bather entrance until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when items are in compliance to lift suspension. Other permit items to verify include: Contrasting rope at breakpoint line, record keeping, certified pool operator, coping and deck in good repair, flow meter properly installed and displaying 60 to 67 GPM, skimmers, gaps under fencing greater than 2”, gates self-closing self-latching, Sliding door onto pool deck meeting code with a barrier or door corrected/inoperable, spare pump basket. Pool needs to submit application and payment to health department. Visit website for application and submit and then call mainline for payment at 980-314-1620. https://eh.mecknc.gov/pools “E” Immediate Suspension.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. * Immediate suspension item.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No records being kept at time of inspection. No Certified Pool Operator (CPO) for pool. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. *permit item
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Skimmers observed with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. *permit item
10 2 Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints No No No No safety rope at breakpoint in pool where depth of pool increases over 5 foot .2523(e) Provide a minimum of 3/4 inch diameter safety rope at the breakpoint. .2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less. * Permit item
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Handrail loose on left side. Ladder missing rubber cap at deep end. .2521 Install ladders per manufacturer instructions.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No One buoy on deck observed with no rope. Rope hanging separate on other side of pool. Remove from pool deck or correct. Other buoy observed in good repair with rope, 30 foot. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. * Immediate suspension item
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Back gate by pump room, not self closing self latching. Observed gaps greater than 2 inches under fencing near pump room (fence installed after 2010). Sliding door has been installed from resident room onto pool deck. An approved barrier (fencing at least 48” inches height, no gaps under barrier, greater than 2” and no openings greater than 4”X4”) can be placed on patio or correct door to not open or self-close self latch or alarm. Submit verification to health department for approval .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. *permit item
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Loose and cracked coping observed around pool. .2537(2) Decks shall be kept in good repair. .2537(3) There shall be no loose coping. *permit item
22 6 Premises: emergency telephone provided No No No Emergency phone located outside of pool enclosure without signage for emergency phone. At return call operator stated emergency call was made from room 129. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. * Immediate suspension item
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Unable to locate operational flow meter at time of inspection. Permit restriction of flow being maintained at 60 to 67 gallons per minute. No spare pump basket at time of inspection. Pump observed is Pentair Superflo VST .2518(g) Install flow meter on return line per manufacturer instructions. .2518(g) Keep flow meter operational. .2518(e) Provide a spare basket for pump. *permit item
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Pool built in 1975. Door to pump room not locked at time of inspection. No clear walking space around equipment. Chemical stored in pump room. Some water on floor around filter. Piping goes outside of equipment room. No drain observed in pump room. No backflow prevention on hose bib. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(d) Pump room floor shall be kept dry and free of standing water. .2533(d) Provide drain in pump room floor. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
27 2 Equipment room: filter backwash discharged through an air gap No No No Pool built in 1975. No air gap observed at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No Restrooms, missing soap and paper towels for handwashing. .2526(j) Provide soap and soap dispenser, no glass, at each sink. Provide hand drying.
33 2 Dressing and sanitary facilities: hose bibbs and floor drains provided No No No No hose bibs or drains in restrooms. Pool built in 1975. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. .2526(c) Floor drains shall be provided in restrooms.