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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameBALLANTYNE HOTEL AND LODGE, THE SPA 2
Address10000 BALLANTYNE COMMONS PKY
 
City/State/ZIP
CHARLOTTE NC 28277
Premise Type55 - Year-Round Spa
CountyMecklenburg
Inspection Date 11/13/2025
Final Score @ Grade
12
General CommentsInspection led by EHS Niejel under supervision of EHS Devon with CPO Mahdi. Intent to suspend issued for lack of TA records. Item must be corrected within 30 days or permit may be suspended. Permit Restrictions - Flow meter must remain operable. Flow between 50 gpm - 80 gpm to meet turnover and flow restriction of number of returns. No flow restriction on jets. Rectangular spa located toward back wall.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Weekly total alkalinity missing or infrequent since July. Total alkalinity must be recorded weekly. Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No .2518(k) Surface skimmers shall be installed per manufacturer's instructions. One weir stuck and not operational. Operator corrected. No permit action.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No .2518(g) Keep flow meter operational. Flow meter stuck. Operator corrected. No permit action.