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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameRESERVE AT STONE HOLLOW
Address8800 HOLLOW CREEK CIR
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 6/26/2025
Final Score @ Grade
34
General CommentsInspection conducted with CPO Clay Massenburg. Discussed ladder and depth markers with contractor Manuel Samy with Manuel Samy Pools. Depth markers on pool walls and pool deck do not match. Measured by each of the depth markers to verify which were correct. 3FT 6IN depth marker by ladder on pool deck will need to be changed to 3FT. All other depth markers on pool deck are correct. Will need to make depth markers on pool walls match what is on the deck. Recommend adding another 5FT depth marker by underwater light near main drain on pool wall and one on pool deck so it is no longer > 25 FT between depth markers. Ensure depth tile on pool deck is non-slip. Pre-permit inspection did not pass: 6) 7) 9) 11) 16) 22) 24) There is a $100 re-inspection fee that must be paid prior to scheduling a re-inspection by calling our office (980) 314-1620 and paying with a credit card.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
6 6 Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ No No No Suction hazard. Vacuum cap not latching, vacuum on in the pump room. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Pre-permit item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Leaves on pool surface. Did not move to skimmers during inspection. Ensure skimmers are working and eyeball fittings are arranged to provide uniform water circulation. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No More than 25 feet between depth markers on pool wall and pool deck by main drains. .2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. - Pre-permit item. Depth markers on pool wall and pool deck do not match. Some give inaccurate depths. See note at end of inspection. .2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool. - Pre-permit item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Ladder anchors recently changed. One ladder good, other ladder extend ~8 inches into pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. - Pre-permit item.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Pre-2010 barrier wall by stairs and some sections of fencing less than 48” high. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Gate by pump room does not latch. All three gates open in towards the pool. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Pre-permit item. Less than 45” from ground to top horizontal on some gates. .2528(a) Maintain 45" between bottom horizontal and next horizontal on gates. - Pre-permit item. Gap greater than 2” under some gates. .2528(a) Maintain 2" or less under gates. - Pre-permit item.
22 6 Premises: emergency telephone provided No No No Emergency phone number does not match what 911 has. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Flow meter not functioning. .2518(g) Keep flow meter operational. - Pre-permit item.
27 2 Equipment room: filter backwash discharged through an air gap No No No Backwash line extend into the backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No No toilet paper in men’s restroom. No toilet paper in both stalls in the women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. No soap in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.