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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameRESERVE AT STONE HOLLOW
Address8800 HOLLOW CREEK CIR
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 3/12/2025
Final Score @ Grade
30
General CommentsInspection conducted. Went over inspection with Manager Erica Romero. Permit condition - Pool gates with < 45” between horizontals. Prior to 2025 permit being issued. Will need to eliminate footholds by installing metal mesh, plexiglas, or equivalent on the outside of the gates or replacing with new gates that meet requirements in .2528. Observed pump turned down to 2800 RPM. Very little flow in skimmers, debris on water surface. Ensure pump speed is set high enough to maintain proper water turnover. Not able to test automatic chlorinator. Ensure automatic chlorinator shuts off when the pump shuts off. Observed broken glass by door to pump room. Ensure glass is cleaned up, maintain pool area free of glass. Intent to suspend issued 5) 7) 8) 9) 16) 17)

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No records since January. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Debris on pool floor and water surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item. Some wall tiles cracked, broken, or missing. .2537(14) Maintain pool walls in good condition.- Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Skimmers with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No Depth marker broken, tile loose. .2523(c) Depth markers shall be slip resistant and maintained in good condition. - Intent to suspend item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Ladders extend > 6” into pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Pre-2010 barrier wall by stairs and some sections of fencing less than 48” high. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Main gate does not latch. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Some chairs too close to pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item. Concrete decking around ladder in deep end cracked and chipping. .2537(2) Decks shall be kept in good repair. - Intent to suspend item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Chlorine line on automatic feeder leaking. .2533(d) Pump room floor shall be kept dry and free of standing water. Fan in pump room not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
27 2 Equipment room: filter backwash discharged through an air gap No No No Backwash line extend into the backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.