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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameRESERVE AT STONE HOLLOW
Address8800 HOLLOW CREEK CIR
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 8/12/2024
Final Score @ Grade
36
General CommentsInspection conducted with CPO Clay Massenburg. Conducted pre-permit inspection. Verified items from previous inspection as well. Main drains and equalizer line covers replaced, verified PDSC information. Pool gates with < 45” between horizontals. Prior to 2025 permit being issued. Will need to eliminate footholds by installing metal mesh, plexiglas, or equivalent on the outside of the gates or replacing with new gates that meet requirements in .2528. Pre-permit inspection did not pass. 5) 9) 16) 17) 22) Inspection scheduled for 11:00 AM on 8/15. Prior to inspection, will need to pay $100 re-inspection fee by calling our office (980) 314-1620 and paying with a credit card.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Test kits expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No 27 feet between depth markers on pool wall by main drains. .2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. - Pre-permit item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Ladders extend > 6” into pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No New US Coast Guard approved ring buoy with 30 foot throw rope. .2530(a) Provide USCG approved ring buoy with attached 45 foot throw rope at least 1/4 inch in diameter. - Corrected. Operator able to use old throw rope.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Pre-2010 barrier wall by stairs and some sections of fencing less than 48” high. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Weld on back gate broken. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Pre-permit item.
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Trash can too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Pre-permit item.
22 6 Premises: emergency telephone provided No No No Emergency phone number does not match what 911 has. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Leak in pump room and chemical storage room. .2533(d) Pump room floor shall be kept dry and free of standing water. Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
27 2 Equipment room: filter backwash discharged through an air gap No No No Backwash line extend into the backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No No toilet paper in one of the stalls in the women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.