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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameTHE HAVEN IN HIGHLAND CREEK
Address5920 MCCHESNEY DRIVE
 
City/State/ZIP
CHARLOTTE NC 28269
Premise Type40 - Rest/Nursing Homes
CountyMecklenburg
Inspection Date 1/12/2026
Final Score @ Grade
96
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
1 2 Floors and carpets cleanable, clean, good repair; carpet odor free No No No REPEAT 1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair.- Observed dust and debris on flooring in rooms and restrooms corners, along side wall behind beds/ furniture, underneath the beds throughout 3 communities. Detail cleaning needed. Keep flooring clean throughout. Observed damaged flooring in laundry room in need of repairing. Keep all flooring throughout in good repair.
7 1 Facilities provided, accessible, clean, good repair No No No REPEAT .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed damaged toilet seat in a small spa room of Wilmington. Replacement needed, keep all toilet seats in good repair. Observed damaged toilet tank in restrooms back service hallways. Repair or replacement needed. Observed loose toilet seat in Charlotte 305, 202, 208, 213 in need of repair. Observed soiled shower chair in Charlotte Spa, soiled toilet and sink in Charlotte 316, slow drainage at sink in Charlotte 316. Cleaning and repair needed. Observed hand sink in restroom back service hallway needs caulking. Keep all toilets/hand sinks clean and in good repair. Half point deducted due to improvements.
52 1 Vomitus and diarrheal clean up supplies; written clean up procedures available and complete No No No .1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter.- Observed the facility without vomiting and diarrhea written plan and cleaning up kit. EHS provide the V & D written plan poster at the time of inspection. The facility shall obtain a kit and have it available for such an event at anytime.