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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameTHE HAVEN IN HIGHLAND CREEK
Address5920 MCCHESNEY DRIVE
 
City/State/ZIP
CHARLOTTE NC 28269
Premise Type40 - Rest/Nursing Homes
CountyMecklenburg
Inspection Date 2/20/2025
Final Score @ Grade
96.50
General CommentsNOTE: - Observed holes on wall above shower in spa room, sprinkler ceiling cover in 202 in Asheville, charlotte 307, Wilmington spa room wall. Sealed and repair the wall/ceiling. Keep all in good repair. - Maintenance Director: DeMario Quick and Executive Director: Christine Ogden present during inspection. Report review with both

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
1 1 Floors and carpets cleanable, clean, good repair; carpet odor free No No No REPEAT 1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair.- Observed minor dust and debris on floor behind washer/dryer machines in laundry room floor. Observed debris, dusts underneath the bed, in room and or restroom, area hard to reach behind furniture and corners throughout the facility (Asheville, charlotte, 307, 209 211, 216). Detail and better floor cleaning needed and keep clean. Point remain the same at this time. Note: The cleaning schedule says twice a week. Not exactly indicating what day of the week is actual cleaning day.
5 0.50 Ventilation equipment clean, good repair No No No .1311 (b) Ventilation equipment shall be kept clean and in good repair.- Observed bathroom ceiling vent in Wilmington 401, and ceiling vent in laundry room need detail cleaning. Keep clean.
7 2 Facilities provided, accessible, clean, good repair No No No REPEAT .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair.- Observed stained wall around/above hand sink, stained toilet, soiled hand sink in Asheville 211. Soiled toilets and hand sinks in Asheville 216, 209, 202, charlotte 304, 310, Wilmington 401, 409. Two out of four disrepair shower heads and damaged toilet seat in Spa restroom (Asheville). Observed soiled hand washing sinks in common/serving area throughout the facility. Detail cleaning needed all throughout the bathroom facilities and keep clean. Repair/replace/clean and keep clean.