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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameWILLOWS AT THE UNIVERSITY
Address625 ELTHAM RD
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 7/9/2025
Final Score @ Grade
36
General CommentsInspection conducted. Not able to get access to pump room or chemical storage room. Maintenance staff not available. Emergency phone number written in Sharpie. Recommend providing permanent signage. Immediate suspension issued 3) Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
3 6 Water quality: pool water pH No No No PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No CPO on file no longer takes care of this pool. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Pool floor dirty. Black algae growing on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No Depth marker at sunshelf loose. .2523(c) Depth markers shall be slip resistant. - Intent to suspend item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Handrails loose. .2521 Install handrails per manufacturer instructions. Ladders loose. .2521 Install ladders per manufacturer instructions.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No Throw rope heavily knotted. .2530(a) Provide US Coast Guard approved ring buoy with 50 foot throw rope at least 1/4 inches in diameter. - Corrected.
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Some deck furniture too close to pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Vacuum cap not latched. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Corrected.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No No toilet paper in outdoor restrooms. .2526(l) Provide toilet paper and dispensers in restrooms. No toilet paper in one stall in indoor men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. No toilet paper in one stall in indoor women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. One faucet in indoor men’s restroom not working. .2526(m) Keep restrooms and fixtures clean and in good repair.