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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameCOURTYARD BY MARRIOTT-CITY CENTER
Address237 S TRYON ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 10/2/2025
Final Score @ Grade
48
General CommentsNote: Pool rules signage beginning to fade. Continue to monitor. If becomes illegible, will require replacement for no pets/no glass signage. Immediate Suspension issued for: .2535 - maintain pool pH at 7.2 to 7.8 .2530 - emergency phone - phone number with 911 not matching with assigned phone number for pool - trunk line. Provide designated line. .2518 - pump inoperable. Note: Hayward main drains expire in April 2026. Drains will be required to be replaced with a new PDSC form submitted prior to permit. If not replaced prior to expiration and paperwork approved, the permit will be suspended. Please note that federal regulations have changed the flow ratings and installation instructions for all drain covers. A like for like replacement may not work with your drains. Chris Drew present during the inspection. Pool Closed signs posted while onsite.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
3 6 Water quality: pool water pH No No No Pool pH at 7.0. Maintain pool pH at 7.2 to 7.8. Immediate Suspension issued.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Records missing from some days in August/September. No records for end of September. Ensure daily record keeping for chlorine, pH and main drain checks. DPD-2 and phenol red reagents expired. Replace expired reagents. Some days in September/August with pool pH listed at 6.8. No notes saying pool closed. Pool pH range shall be between 7.2 to 7.8. If below or higher, the pool shall be closed to the public.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Both skimmers missing weirs. Replace weirs.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No Depth markers on wall near steps faded and not legible. Replace/repair depth marker on pool wall so visible. Paint on top of FT (left side of pool - deep end side). Remove paint so FT is fully visible and 4" in height.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No Ring buoy rope stuck behind trash and body hook, poles. Removed during the inspection and made accessible.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Back door could not be verified. Door blocked by painters paper on floor. Door shall self-close, self-latch. Remove paper so door is accessible. Note: Ensure all windows on to pool deck are limited at 4" or less. Could not access rooms.
21 4 Premises: pool and deck lighting provided at pools that operate at night No No No Pool hours listed until 10:00 pm. Pool is not approved for night swimming. Adjust signage to indicate no night swimming. Ie. To dusk.
22 6 Premises: emergency telephone provided No No No Phone on trunk line. 911 has different number than what is posted. 911 shall have the assigned pool phone number. Number posted, when dialed, audibly rings at the emergency phone. Ensure number going out reflects what is displayed with 911 dispatch. Immediate Suspension issued.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Pump inoperable. Motor blew. Could not verify flow meter, pressure gauge, operations of system. Pump shall be operable if pool is open to the public. Immediate Suspension issued. All gauges/flow meters shall be operable upon return visit. If motor replaced, ensure electrical permit is pulled and finaled prior to contacting the Health Department to reopen the pool. If the pump is replaced with a new pump, an infield plan review application and approval by the Health Department is required prior to installation. An electrical permit will also be required.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Storage in chemical storage room so chemicals not easily accessible. Maintain chemical storage so that the chemicals can be easily attainable.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No Hot water in restrooms >113F. Maintain at 110 F or below.
30 2 Dressing and sanitary facilities: approved water source, no cross connections No No No No air gap at backwash line to pit. Provide air gap. Original construction.