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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameELAN AT MALLARD CREEK
Address2305 NEW ENGLAND ST
 
City/State/ZIP
CHARLOTTE NC 28269
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 9/3/2025
Final Score @ Grade
28
General CommentsInspection conducted with CPO Jalen Brice. Permit condition - 5% accurate flow meter must be installed prior to 2026 pool season. Flow meter must remain operable and read between 164 and 200 GPM. Verified at 178 GPM. Emergency phone number written in Sharpie. Recommend providing permanent signage with correct dialing instructions, address and phone number for emergency phone. Intent to suspend issued 5) 12) 16) 21)

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No weekend checks this Summer. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item. Cyanuric acid 80 - 120 ppm last few months. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Two of 5 weirs missing or not installed. .2518(k) Provide functional weirs.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Top step on ladder loose. .2521 Install ladders per manufacturer instructions.
12 4 Pool maintenance: inlets and other fittings in place and in good repair No No No Missing 3 eyeball fittings. Operator able to reinstall one eyeball fitting. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Window from the fitness center able to open all the way. .2528(a) Ground level windows shall not open greater than 4" on to pool deck. - Intent to suspend item. Gate not self-closing. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
21 4 Premises: pool and deck lighting provided at pools that operate at night No No No Underwater light by bench not fully installed. .2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. - Intent to suspend item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Fan not functioning in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.. Pump room full of chemicals and general storage items. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Bag of dry chemicals on pump room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
26 2 Equipment room: valves and pipes identified by color codes or labels No No No Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No No toilet paper on holder in men’s restroom, one stall in women’s restroom does not have a toilet paper holder. .2526(l) Provide toilet paper and dispensers in restrooms.