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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameTOWERVIEW BALLANTYNE - SPA
Address13230 BALLANTYNE CORPORATE PL
 
City/State/ZIP
CHARLOTTE NC 28277
Premise Type55 - Year-Round Spa
CountyMecklenburg
Inspection Date 12/17/2024
Final Score @ Grade
34
General CommentsImmediate suspension issued for no chlorine in spa. Spa must remain closed with signage until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Mainline 980-314-1620. Other permit items to check include records, weirs, chlorinator, signage, timer and doors onto pool deck. Note: Aquastar main drains expire December 2026, update and submit PDSC for approval PRIOR to expiration to avoid permit action “E” Immediate suspension status status

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. *Immediate suspension item
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Records not accurate for water quality and no maintenance recorded. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *Permit item
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No One out of two weirs missing. .2518(k) Replace missing weirs. Replace. *Permit item
14 4 Pool maintenance: spa timer working properly No No No Timer exceeding 15 minute run time. .2537(b) Spa timer shall not exceed 15 minutes without manual resetting. *permit item
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Door not latching into spa. .2537(b) All gates and doors shall be self-closing, self-latching or have audible alarm. *Note sensor is allowing door to stay unlatched/open. Adjusting sensor to not exceed 30 seconds is acceptable for “latching” in timely manner. *Permit item
19 4 Premises: signs prohibit glass containers or pets in pool area No No No No signage prohibiting glass and pets. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area.
20 4 Premises: caution signs posted at hot water spas No No No Signage with incorrectly spelled “unsupervised” word. .2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15). *Permit item
23 4 Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 No No No Feeder not working properly at time of inspection (not feeding chlorine). .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. *Permit item