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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

Return to Inspections
NameHOOK & REEL
Address14142 RIVERGATE PY
#100
City/State/ZIP
CHARLOTTE NC 28273
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 7/13/2026
Final Score @ Grade
91.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
3 0 Management, food & conditional employee; knowledge, responsibilities & reporting Yes No No 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF- *Observed - No signed employee health policy or proof of training available onsite during time of inspection. *CDI - EHS provided employee health policy for PIC to have current and future employees read and sign. For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
5 0 Procedures for responding to vomiting & diarrheal events Yes No No 2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf- *Observed - No vomit and diarrhea clean up procedures onsite during time of inspection. *CDI - EHS provided copy of written clean up procedures. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
22 1.50 Proper cold holding temperatures Yes Yes No *REPEAT* 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- *Observed - Lobster tail, Scallops, Mussels, Crawfish, Sausage, Marinara Sauce and Raw Shell Eggs above 41F, see temp chart for details. *CDI - PIC voluntarily discarded items. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
24 1.50 Time as a Public Health Control; procedures & records Yes No No 3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. -Pf- *Observed - Crab Legs and Corn sitting at ambient temperature without TPHC start and end times labeled. *CDI - PIC voluntarily discarded corn and placed Crab Legs into WIC to be cooled.
28 1 Toxic substances properly identified stored & used Yes No No 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf- *Observed - White Spray Bottle without label to properly identify substances within. *CDI - PIC voluntarily discarded item.
36 0.50 Thermometers provided & accurate No No Yes 4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf- *Observed - No Digital thin probe thermometer available during time of inspection. A verification visit will be conducted within 10 days to ensure establishment is in possession of working digital thin probe thermometer.
37 0 Food properly labeled: original container No No No 3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. *Observed - 2 Seasoning shakers without labels to properly identify substances within.
38 1 Insects & rodents not present; no unauthorized animals Yes No No 6-202.13 Properly locate mechanical insect control devices. *Observed - Hand Held bug Zapper stored on top of Left Flip Top Unit. *CDI - PIC removed item.
39 2 Contamination prevented during food preparation, storage & display No Yes No *REPEAT* 3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. *Observed - Boxes of frozen food items stored directly on the floor in WIF. Remove items from floor and store of shelves.
43 0 In-use utensils: properly stored No No No 3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. *Observed - Handle to scoop in seasoning bin in contact with food product.
47 0.50 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. *Observed - Handsinks in need of re-caulking throughout kitchen. *Observed - Two 3 Door Flip Top Units and a 3 Door Lowboy Unit on cookline in Disrepair and unable to maintain proper cold holding temperatures. Repair or Replace. A Verification visit will be conducted within 10 days to ensure repairs are made and units are able to maintain proper cold holding temperatures of 41F or less.
49 0 Non-food contact surfaces clean Yes No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. *Observed - 3 Plastic containers with stickers and sticker residue stored clean on clean dish shelves above 3 compartment sink. *CDI - PIC placed items into 3 compartment sink to be re-washed, rinsed and sanitized.
55 0 Physical facilities installed, maintained & clean No No No 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. *Observed - Corner Baseboards leading to back door missing. Replace.
56 0.50 Meets ventilation & lighting requirements; designated areas used Yes No No 6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. *Observed - Employee drink stored on prep surface of Left Flip Top Unit. *CDI - PIC removed and discarded item.