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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameDOUBLETREE BY HILTON SOUTH TYVOLA RESTAURANT
Address5624 WESTPARK DR
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 6/21/2023
Final Score @ Grade
90.50 A
General CommentsFood Employee Reporting Agreement provided to facility during inspection.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
3 0 Management, food & conditional employee; knowledge, responsibilities & reporting Yes No No 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. - PF. For more information on employee health policy please visit: http://meck.co/FoodSafety Observed no knowledge of food borne related symptoms and exclusions. CDI: EHS discussed with PIC and provided a copy of the updated employee reporting agreement in English and Spanish. -0-
9 2 No bare hand contact with RTE foods or pre- approved alternate procedure properly followed Yes No No 3-301.11(C) Minimize bare hand contact with exposed food that is not in ready-to-eat form. - Pf. Observed employee handling un cooked sausage with bare left hand. CDI - EHS intervened, educated and foods voluntarily discarded. -2-
10 0 Handwashing sinks supplied & accessible Yes No No 5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing - Pf. Observed evidence of ice dumped inside hand washing sink closest to soft drink machine. CDI - EHS educated. -0-
15 1.50 Food separated & protected Yes No No 3-304.11 (A) Food shall only contact surfaces of properly cleaned and sanitized equipment and utensils. - P. Observed small plate holding sliced lemons stored inside of soft drink machine ice machine. CDI - Item removed and area thoroughly cleaned. -1.5-
16 1.50 Food-contact surfaces: cleaned & sanitized Yes No No 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. - Pf. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg, How to Test Sanitizer https://youtu.be/y0SjmnabFaY, and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08. Observed metal containers, plates and bowls stored as clean with food and sticker residue. CDI - Utensils relocated to the dish pit to W/R/S. -1.5-
22 3 Proper cold holding temperatures No No No REPEAT: 3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed cut TCS foods to be > 41 F at prep top, upright reach-in unit and walk-in cooler. Refer to temperature chart for details. Several of these foods were found to be > 41 F since previous day, while others had been used for today’s services. Upon further observation, it was discovered that the prep top is unable to maintain products < 41 F. It was also discovered that the walk-in cooler door was left ajar (not self-closing) since last night. EHS verified that the walk-in unit was operating with TCS foods towards the back registering at < 41 F. CDI - All foods from previous day were voluntarily discarded while remaining items were transferred to the walk-in cooler to cool down towards < 41 F.***3-DAY VERIFICATION IS REQUIRED. -3- For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
23 0 Proper date marking & disposition Yes No No 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. Observed slaw dated for 5/27/23 and no date on opened container of heavy cream. CDI - Items voluntarily discarded. -0- For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
25 0.50 Consumer advisory provided for raw/ undercooked foods No No No 3-603.11 (B)(1) Consumer Advisory Disclosures shall indicate that the animal-derived food is or can be served raw or undercooked by using words and phrases such as raw, undercooked, cooked to order, etc., or by asterisking to a footnote per 3-603.11 (B)(2). - Pf. Observed, westpark burger, grilled salmon and cab ribeye steak on all day menu with no asterisk to indicate its’ disclosure.***VR DUE WITHIN 10 DAYS. -0.5-
35 0.50 Approved thawing methods used Yes No No 3-501.13 (E) Reduced oxygen packaged fish, required to be kept frozen until time of use per labeling, shall be removed from the reduced oxygen environment prior to thawing under refrigeration or upon completion of thawing using running water. Observed salmon filets thawed out inside their ROP inside upirght reach-in unit. CDI - EHS educated and salmon filets voluntarily discarded. -0.5-
39 0 Contamination prevented during food preparation, storage & display Yes No No 3-306.11 Protect food on display using shields, packaging, or other effective means. - P. Observed uncovered foods such as raisins, walnuts, open container of water and pancake syrup left uncovered at buffet line. CDI - PIC covered foods. -0-
41 0 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed sanitizer spray bottle with solution concentration of 50 P.P.M. quat. CDI - Sanitizer discarded and remade with solution reading at 200 P.P.M. -0-
43 0 In-use utensils: properly stored No No No 3-304.12 (C) Store in-use utensils on a clean portion of the food preparation table or cooking equipment. The utensils and storage surface must be cleaned and sanitized every 4 hours. Observed soiled can opener. Device not used today. CDI - PIC removed utensil to dish pit to be W/R/S. -0-
45 0 Single-use & single-service articles: properly stored & used Yes No No 4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed box containing single service styrofoam cups stored on floor in back storage area. CDI - Box relocated to shelving unit. -0- 4-903.11(C) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed uncovered stacks of single services styrofoam cups inside box in back storage area. CDI - PIC covered cups. -0-
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Observed non-functional prep units and reach-in refrigerator and freezer during inspection. Also observed walk-in cooler door unable to self close. Repair. -0-
50 0.50 Hot & cold water available; adequate pressure No No No 5-103.12 Provide water under pressure to all fixtures. - Pf. Observed no water supply at 1 of 2 hand washing sinks inside female restroom closest to kichen. PIC has contacted maintenance for repairs. EHS verified adequate water supply at additional female restroom available down the hall.***10-DAY VERIFICATION REQUIRED. -0.5-
54 0 Garbage & refuse properly disposed; facilities maintained No No No 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed boxes piling up around facility’s recycling bin. -0-
55 0 Physical facilities installed, maintained & clean No No No 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed 1 of 2 non-functional light bulbs inside dry storage room. Repair. -0-
56 0 Meets ventilation & lighting requirements; designated areas used No No No 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee keys and wallet stored on prep counter. CDI - PIC removed personal items to designated area. -0-