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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameARWEN VISTA
Address11505 MASTERTON RD
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 9/13/2023
Final Score @ Grade
50
General CommentsInspection conducted. Went over some of the findings with CPO Joshua Glisson, and manager Brooke Swiney. Ensure that electrical permit and passing inspection are obtained from Code Enforcement for newly installed pump and variable frequency drive. No flow on flow meter, 0 PSI on filters pressure gauges, very little flow in one of six skimmers, other 5 with no noticeable flow. Ensure pump and VFD are properly sized and operating to achieve minimum turnover of 193 GPM. Observed outlet hanging out of the wall near emergency phone with exposed wiring. Ensure outlet is properly reinstalled by a licensed electrician. Contrasting color bands on steps and benches peeling. Prior to 2024 permit being issued will need to repaint at least 2” wide contrasting color bands at leading edge of step and bench edge. Immediate suspension issued 2) 3) 22) 24) Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
3 6 Water quality: pool water pH No No No pH < 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No records since pool pump went down in June. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Pool floor dirty. Algae and debris on pool walls and leaves floating on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No One weir missing. .2518(k) Install functional weirs. One skimmer lid missing. .2518(k) Replace missing skimmer lid. - Intent to suspend item. Only one of six skimmers working, rest had no suction. .2518(k) The flow-through rate through any one skimmer shall be between 20 GPM and the maximum flow rated under NSF 50. - Intent to suspend item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Some ladders loose. .2521 Install ladders per manufacturer instructions. Ladder missing endcap. .2521 Install ladders per manufacturer instructions.
12 4 Pool maintenance: inlets and other fittings in place and in good repair No No No Floor return by main drain broken. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item. Back gate missing latching mechanism, standing open. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
22 6 Premises: emergency telephone provided No No No Not able to see emergency phone from most of the pool deck. Signage on pillar by pool rules sign has been removed. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. - Immediate suspension item.
23 4 Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 No No No Automatic feeder unplugged. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Flow meter either stuck or flow not enough to register on flow meter. .2518(g) Install flow meter on return line per manufacturer instructions such that flow meter is accurate to within +/- 10% of true flow. Condition of the permit that flow meter must be operable and read at least 193 GPM. - Immediate suspension item.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair. Some stalls in restrooms with broken toilet paper dispensers or are out of toilet paper. .2526(l) Provide toilet paper and dispensers in restrooms. No soap in men’s restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.