Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
Logo Main Menu
Mecklenburg County Health Dept
Public Health Inspections
Select your filters and click the Search button to search for data, or click Clear to clear all filters
 
  
 

Premises Information

Return to Inspections
NameHIGHLANDS AT ALEXANDER POINTE
Address310 HIGHROAD DR
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 5/21/2025
Final Score @ Grade
48
General CommentsInspection conducted with CPO Kelson Hemphill. *Note* CPO’s signature didn’t save. Very little flow in skimmers or coming out of returns. Ensure pool equipment is operating correctly to achieve minimum turnover. This has been a recurring issue. Looks like black algae growing on pool walls and pool floor. Maintain pool free of algae. This has been a recurring issue. Pool closed for items marked immediate suspension item. All items marked intent to suspend must be corrected before current permit expires on 5/31/2025 or pool permit will be suspended. Immediate suspension issued 2) 22) Contact Will Harrison (704) 507-6824 to schedule re-inspection once issues have been corrected.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Algae growing on pool floor and walls. Debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No One skimmer missing a weir. .2518(k) Replace missing weirs. All skimmers with no or little flow. Skimmers on in the pump room. .2518(k) The flow-through rate through any one skimmer shall be between 20 GPM and the maximum flow rated under NSF 50. - Intent to suspend item. Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend issued.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Both handrails missing an escutcheon plate. .2521 Install handrails per manufacturer instructions. Ladder extends > 6” into pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. One ladder loose, missing top step. .2521 Install ladders per manufacturer instructions. - This was noted on last year’s inspection as well.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No Throw rope not attached to ring buoy. .2530(a) Provide 50 foot throw rope at least 1/4 inch in diameter for US Coast Guard approved ring buoy. - Corrected.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Diagonal piece of aluminum added to gate. .2528(b) Horizontals shall not be located less than 45" in height or install metal mesh on outside of gate to eliminate foothold. - Intent to suspend item.
22 6 Premises: emergency telephone provided No No No No dialing instructions posted for emergency phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
23 4 Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 No No No Chlorine knob turned up on automatic feeder, not feeding any chlorine. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item. Spare pump basket not observed. .2518(e) Provide a spare basket for pump. - Intent to suspend item. One filter pressure gauge not functioning. .2519(k) Provide operational pressure gauge on filter. - Intent to suspend item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Light burned out in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room. Pump room very dimly lit. .2533(b) Provide sufficient lighting in pump room. Standing water in pump room. .2533(d) Pump room floor shall be kept dry and free of standing water. Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Lots of general storage items stored by or on pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
30 2 Dressing and sanitary facilities: approved water source, no cross connections No No No Fill spout directly on pool deck. .2512(c) Over the rim fill spouts shall be at least two pipe diameters above the deck or pool overflow level.