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Durham County Health Dept
Public Health Inspections
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Premises Information

Return to Inspections
NameIHOP
Address1821 N POINTE DR
 
City/State/ZIP
DURHAM NC 27705
Premise Type1 - Restaurant
CountyDurham
Inspection Date 5/27/2026
Final Score @ Grade
87.50 B
General CommentsBoth REHS and PIC's thermometers had their calibrations verified in ice water. REHS thoroughly sanitized their thermometer at the beginning and throughout the inspection. Please contact Erika Scheppelmann at escheppelmann@dconc.gov for additional training and resources. Facility is entitled to a reinspection. Please reach out to benmeyer@dconc.gov to request a reinspection. Once the request is received, the reinspection will take place randomly within 10 health department business days.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
15 3 Food separated & protected No Yes No 3-302.11 Packaged and Unpackaged Food - Separation, Packaging, and Segregation- REPEAT Multiple items in the coolers and freezers found without covers. Unwashed produce was found stored above ready to eat foods in the walk in cooler. (A) FOOD shall be protected from cross contamination by: (1) Separating raw animal FOODS during storage, preparation, holding, and display (2) separating types of raw animal FOODS from each other during storage, preparation, holding, ( P) (3) Cleaning EQUIPMENT and UTENSILS and SANITIZING (4) Storing FOOD in packages, covered containers, or wrappings; (C) (5) Cleaning HERMETICALLY SEALED CONTAINERS of FOOD of visible soil before opening; (C) (6) Protecting FOOD containers that are received packaged together in a case or overwrap from cuts when the case or overwrap is opened; (C) (7) Storing damaged, spoiled, or recalled FOOD in a separate labeled area (8) Separating fruits and vegetables, before they are washed
22 1.50 Proper cold holding temperatures No No Yes 3-501.16- TCS FOOD Hot and Cold Holding - VERIFICATION REQUIRED WITHIN 72 HOURS (Monday 6/1/26) All TCS products were found above 41 degrees F (see temperature chart) in the 1st reach in cooler (closest to entrance) and the service fliptop cooler. All TCS food that was not prepped recently was voluntarily discarded. Facility is not going to use these units until it is fixed. REHS will return on Monday to verify that these units are fixed or are no longer used. ( A ) ( 2 ) Except during preparation, cooking, or cooling, or when time is used as the public health control, cold TIME/TEMPERATURE CONTROL FOR SAFETY FOOD with the exception of EGGS shall be maintained at 41F or below. (P)
24 0 Time as a Public Health Control; procedures & records Yes No No 3-501.19-Time as a Public Health Control- Observed hashbrowns held past the time sticker. Facility has incorrect time procedures filled out. Hashbrowns were voluntarily discarded. CDI - New time procedures were filled out during the inspection. (A) If time without temperature control is used as the public health control for a working supply of TIME/TEMPERATURE CONTROL FOR SAFETY FOOD before cooking, or for READY-TO-EAT TIME/TEMPERATURE CONTROL FOR SAFETY FOOD that is displayed or held for sale or service: (1) Written procedures shall be prepared in advance, maintained in the FOOD ESTABLISHMENT and made available to the REGULATORY AUTHORITY upon request that specify: (a) Methods of compliance with Subparagraphs (B)(1)-(4) or (C)(1)-(5) of this section; and (b) Methods of compliance with3-501.14 for FOOD that is prepared, cooked, and refrigerated before time is used as a public health control. (Pf)
28 1 Toxic substances properly identified stored & used Yes Yes No 7-201.11 Separation- REPEAT Sanitizer bucket was found stored directly next to to-go trays under the grill. Another sanitizer bucket was found stored directly next to to-go trays near the hot holding. CDI - Bucket was relocated. POISONOUS OR TOXIC MATERIALS shall be stored so they cannot contaminate FOOD, EQUIPMENT, UTENSILS, LINENS, and SINGLE-SERVICE and SINGLE-USE ARTICLES by: (A) Separating the POISONOUS OR TOXIC MATERIALS by spacing or partitioning; and (B) Locating the POISONOUS OR TOXIC MATERIALS in an area that is not above FOOD, EQUIPMENT, UTENSILS, LINENS, and SINGLE-SERVICE or SINGLE-USE ARTICLES.
33 1 Proper cooling methods used; adequate equipment for temperature control Yes Yes No 3-501.15 Cooling Methods- REPEAT Pancake batter was found cooling in the fridge tightly wrapped in plastic. CDI - PIC moved item to the walk in cooler and opened up the plastic to allow cold air to reach the product. (A) Cooling shall be accomplished in accordance with the time and temperature criteria specified under 3-501.14 by using one or more of the following methods based on the type of FOOD being cooled: (1) Placing the FOOD in shallow pans; (2) Separating the FOOD into smaller or thinner portions; (3) Using rapid cooling EQUIPMENT; (4) Stirring the FOOD in a container placed in an ice water bath; (5) Using containers that facilitate heat transfer; (6) Adding ice as an ingredient; or
38 1 Insects & rodents not present; no unauthorized animals No Yes No 6-202.15 Outer Openings, Protected- REPEAT Light can be seen on the side and bottom of the backdoor, which indicates that pests can enter from there. Install a weather strip at the backdoor to seal it. Points reduced to half because there was no roaches this inspection. (A)Outer openings of a FOOD ESTABLISHMENT shall be protected against the entry of insects and rodents by: (1) Filling or closing holes and other gaps along floors, walls, and ceilings; (2) Closed, tight-fitting windows; and (3) Solid, self-closing, tight-fitting doors. (C)
39 0 Contamination prevented during food preparation, storage & display Yes No No 6-404.11 Segregation and Location- One dented can of pumpkin pie mix found dented in the dry storage with other undented cans. CDI - PIC relocated the can. Products that are held by the PERMIT HOLDER for credit, redemption, or return to the distributor, such as damaged, spoiled, or recalled products, shall be segregated and held in designated areas that are separated from FOOD, EQUIPMENT, UTENSILS, LINENS, and SINGLE-SERVICE and SINGLE-USE ARTICLES (Pf)
44 0.50 Utensils, equipment & linens: properly stored, dried & handled No Yes No 4-901.11 Equipment and Utensils, Air-Drying Required - REPEAT Observed multiple clean containers stacked wet in the clean dish area. After cleaning and SANITIZING, EQUIPMENT and UTENSILS: (A) Shall be air-dried or used after adequate draining before contacting FOOD; and (B) May not be cloth dried except that utensils that have been air-dried may be polished with cloths that are maintained clean and dry.
47 1 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used Yes Yes No 4-501.11 Good Repair and Proper Adjustment - Equipment - C. REPEAT. Ice build up observed in the walk in freezer. The Traulsen fliptop cooler is still out of order. Observed torn gasket on the working fliptop cooler, both reach in coolers, service area cooler, and both walk ins. Ice shield in the large ice machine is cracked. Replace sliding door on the ice machine. Heat strip is torn on the walk in freezer. The 1st reach in cooler and the service area fliptop cooler were not holding foods 41 degrees F or less today. Equipment shall be maintained in good repair. 4-202.11 Food-Contact Surfaces-Cleanability- REPEAT Ice scoop is chipped on the edge, rendering it no longer easily cleanable. CDI - PIC will purchase another one. Multiuse food-contact surfaces shall be smooth and free of breaks, open seams, cracks, chips, inclusions, pits, sharp internal angles, corners, crevices and be finished to have smooth welds and joints. They must also be accessible for cleaning and inspection. Pf
49 0.50 Non-food contact surfaces clean No Yes No 4-602.13 Nonfood-Contact Surfaces- REPEAT Caulking is dirty in the warewashing area. Fan in the walk in cooler in need of cleaning. Points reduced to half for improvement. NONFOOD-CONTACT SURFACES of EQUIPMENT shall be cleaned at a frequency necessary to preclude accumulation of soil residues.
51 2 Plumbing installed; proper backflow devices No Yes No 5-205.15 (B)- Leak pipe etc. not imminent threat - REPEAT Leaks observed in the handles of the handwashing sink by the walk in freezer and the one on the cook line. Leaks observed in the mop sink. Plumbing shall be maintained in good repair.
54 0 Garbage & refuse properly disposed; facilities maintained No No No 5-501.11 Outdoor Storage Surface (C) The dumpster pad outside is not sloped to drain, and currently has standing water in the enclosure. An outdoor storage surface for refuse, recyclables, and returnables shall be constructed of nonabsorbent material such as concrete or asphalt and shall be smooth, durable, and sloped enough to drain to prevent the collection of surface water.
55 1 Physical facilities installed, maintained & clean No Yes No 6-501.11 Repairing - Premises, Structures, Attachments, and Fixtures - Methods REPEAT (C) Warewashing area has cracked floor tiles. Tiles cracked in and around the mop sink. Grout needs to be redone throughout the entire kitchen. Damaged ceiling tile above the ice machine, and small peeling of the ceiling in the dry storage. Peeling and damaged ceiling tile above the area by the handwashing sink and the walk in cooler. Holes in the wall by the soap dispenser for the handwashing sinks on the cookline and by the walk in freezer and by the 3 compartment sink. Damaged and cracked baseboard in service area and the left side of the line. Baseboard needs to be resealed throughout. Ceiling vents on the cookline are starting to rust. Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. 6-501.12 Cleaning, Frequency and Restrictions (C) - REPEAT Cleaning needed of ceiling and light shields throughout. Physical facility shall be kept clean.