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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameIHOP #492 MATTHEWS
Address9253 E INDEPENDENCE BV
 
City/State/ZIP
MATTHEWS NC 28105
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 12/31/2024
Final Score @ Grade
86 B
General CommentsCall 980-314-1620 for reinspection when ready

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
1 1 PIC Present, demonstrates knowledge, & performs duties Yes No No 2-101.11 (A) PIC shall be present during all hours of operation. -PF. Observed no manager on site upon arrival. CDI-Night manager showed up middle of inspection.
2 1 Certified Food Protection Manager No No Yes 2-102.12 (A) Certified Food Protection Manager (C). Observed no certified food protection manager present on arrival.
8 2 Hands clean & properly washed Yes No No 2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P Observed incorrect handwashing procedures multiple times by staff. Handwashing less than 10-15 seconds, turning water off with hands before gloving up to prepare food. CDI-discussed with manager about training for handwashing, who does the training, is there QA to make sure handwashing is being done correctly For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
9 2 No bare hand contact with RTE foods or pre- approved alternate procedure properly followed Yes No No 3-301.11(C) Minimize bare hand contact with exposed food that is not in ready-to-eat form. -Pf. Observed bare hand contact cutting a banana into slices. CDI banana was discarded
10 1 Handwashing sinks supplied & accessible Yes No No 5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed strawberries being washed in hand sink. CDI-strawberries removed for rewashing.
15 1.50 Food separated & protected No No No 3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed produce being stored above ready to eat produce and pancake batter. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
21 1.50 Proper hot holding temperatures Yes No No 3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed sausage links HH less than 135F. CDI-Manager told staff to discard. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
22 1.50 Proper cold holding temperatures No Yes No 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed TCS foods >41F in majority of reach-ins. See temp chart.CDI-discussion with manager, TCS foods > 41F to be discarded after 4 hours. Verification Required- For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
29 0 Compliance with variance, specialized process, reduced oxygen packaging criteria or HACCP plan No No No 8-103.12 Conformance with Approved Procedures (P) (Pf). Observed manager said there is a written procedure for the rehydrating of hash browns. Procedure could not be located. Keep procedure onsite and available for review.
40 0.50 Personal cleanliness No No Yes 2-303.11 Prohibition - Jewelry (C). Observed cooking staff with watch. 2-402.11 Effectiveness - Hair Restraints (C). Observed cooking staff without hair net
47 1 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No Yes No 4-501.11 Maintain equipment in good repair. Observed bulk ice machine and steam table at server station inoperable. PIC stated service requests have been submitted for both pieces of equipment. REPEAT.
55 1 Physical facilities installed, maintained & clean No Yes No 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed several tiles throughout kitchen missing grout in between tiles. Replace grout. REPEAT.