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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameFOUR POINTS CHARLOTTE - LAKE NORMAN
Address16508 NORTHCROSS DR
 
City/State/ZIP
HUNTERSVILLE NC 28078
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 12/16/2024
Final Score @ Grade
28
General CommentsInspection conducted with maintenance staff and manager Arieal Jones. Hotel has new ownership. Will need to update pool permit application with corrected information and return it to our office. Application has been emailed to the manager. Note - did not check flow meter. Will verify on return visit. Immediate suspension issued 15) 22) Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Total Alkalinity and Cyanuric Acid checks the same every week. No records for this past weekend. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. Cyanuric acid and total alkalinity reagents expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item. Darrell is no longer the CPO for this pool. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Pool floor dirty in the deep end. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Missing one of two weirs. .2518(k) Provide functional weirs. - Intent to suspend item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Ladder loose. .2521 Install ladders per manufacturer instructions.
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No Ring buoy missing beckets and outer grab rope. .2530(a) Provide USCG approved ring buoy with attached 29 foot throw rope at least 1/4 inch in diameter. - Immediate suspension item.
22 6 Premises: emergency telephone provided No No No Emergency phone not working. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Leak at the chlorinator. .2533(d) Pump room floor shall be kept dry and free of standing water.