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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePACES POINTE - FAMILY
Address10516 PACES AVE
 
City/State/ZIP
MATTHEWS NC 28105
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 10/6/2026
Final Score @ Grade
46
General CommentsImmediate suspension issued for water quality. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other permit items to check on return visit include: records, test kit, pool floor clean, fence gap at replaced area less than 4”, spare pump basket. Contrasting color band at steps greater than 2” from pool wall. Depth markers fading in some areas. Requires repair for 2027 permit. Emergency phone callback faded, advised making more visible. Motors have been replaced, per operator over 6 years ago. Ensure permits were pulled. No night swimming. Pool not heated. Inspection with Ryan Mobley and Alex DeCristo “E” Immediate Suspension status

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No Chlorine 0 ppm at time inspection. .2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator. *Immediate suspension issued
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No records since August 17 on day of inspection, October 6 and all reagents expired in kit by pool. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. .2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(10) Provide test kit capable of measuring disinfectant level, pH, cyanuric acid and total alkalinity. *Permit item
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Debris and leaves on pool floor and on main drains. .2537(14) Keep pool surface and pool floor free of debris. *permit item
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Observed debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No Observed depth markers faded in some areas of pool deck. Correct prior to issuance of 2027 operating permit. .2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible. *Permit item
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Observed ladder missing grip tread on foothold. .2521(b) Ladders shall have slip-resistant tread.
13 4 Pool maintenance: contrasting band on steps and benches No No No Contrasting color bands more than 2” from pool wall. .2521(b) Provide at least 2" contrasting color band to edge of stair treads. Repair for 2027 permit. *permit item
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No Rope and buoy tangled on ground and hook not attached to pole at time of inspection. .2530(a) Lifesaving equipment should be conspicuously and conveniently located. .2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Operator secured hook to correct pole and placed buoy with attached rope in conspicuous, accessible location. Corrected.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Some gates not latching at time of inspection. Gap in fence by right of side gate greater than 7” where tree fell. .2537(b) All gates and doors shall be self-closing, self-latching. Operator adjusted to self-close, self-latch. Corrected. .2528(a) Provide no openings in fence and/or gate that allows passage of a 4” inch diameter sphere. This is new section of fence so should be corrected. *Permit item
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Leak in housing and on bend at return pipe. Storage around equipment in pump room. Chemicals in equipment room. Hose bib missing backflow prevention device by restrooms/pump room. Bag of chemicals busted in chemical room, not designated as chemical storage. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Operator repaired leak at return line. Original construction. Pool built 1988.
26 2 Equipment room: valves and pipes identified by color codes or labels No No No Labels faded on piping. .2518(d) Piping and valves shall be labeled with color codes with a legend or labels. Operator labeled and corrected.
28 2 Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted No No No Shower off at time of inspection and within closed wading pool area. .2526(h) Shower(s) shall be provided.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No Restroom missing toilet paper, paper towels/hand drying and toilet paper dispenser broken off wall. .2526(l) Provide toilet paper and dispensers in restrooms. .2526(m) Keep restrooms and fixtures clean and in good repair.