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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePOTBELLY SANDWICH SHOP BALLANTYNE
Address11611 NORTH COMMUNITY HOUSE RD
STE A
City/State/ZIP
CHARLOTTE NC 28277
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 11/21/2025
Final Score @ Grade
96.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
15 1.50 Food separated & protected Yes No No 3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P Observed food employee picking up trash off make line floor with gloved hand. EHS observed employee finish task and then begin to continue working on make line without proper glove change and hand wash. CDI - EHS intervened and instructed employee to change gloves and wash hands. (1.5)
16 1.50 Food-contact surfaces: cleaned & sanitized Yes Yes No 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. EHS observed numerous pans in dish area stored clean with food residue and debris present on food contact surface. CDI - PIC removed pans from service and placed in three compartment sink to be wash, rinsed, and sanitized. REPEAT. (1.5) For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
37 0 Food properly labeled: original container No No No 3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. EHS observed multiple containers of dried seasonings and salt, as well as sauces in make line, without proper labeling. EHS advised to label all working containers of food. (0)
41 0.50 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. EHS observed container of sanitizer on make line at 0ppm. CDI - PIC changed sanitizer and observed correct concentration of 200ppm (per manufacturer instructions). 3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor and to prevent contamination of food, equipment, and utensils. Observed container of sanitizer storing in use wiping cloths stored on the floor under deli slicer. CDI - PIC moved sanitizer container off ground. (0.5)
42 0 Washing fruits & vegetables No No No 3-302.15 Wash fruits and vegetables prior to use. EHS observed avocados with stickers still present on outside surface in use on make line. EHS observed food employee bring avocados directly from WIC to make line without washing prior to storing in make unit. PIC stated procedure is to wash avocados and remove sticker prior to storing. (0)
44 0 Utensils, equipment & linens: properly stored, dried & handled No No No 4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. EHS observed numerous pans stored as clean in dish area stacked on top of each other still wet. EHS advised to stagger dishes to allow for air drying. (0)