Premises Information


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Name

HELLO CHICKEN

Address

8700 PINEVILLE-MATTHEWS RD

SUITE 570

City/State/ZIP

CHARLOTTE

28226

Premise Type

1 - Restaurant

County

Mecklenburg

Inspection Date

12/9/2025

Final Score @ Grade

98.50

General Comments

EHS observed previously cited, out of use mechanical empanada press in kitchen, unplugged and covered by dust sheet. Per conversation with owner and PIC, press had been removed from service and was awaiting removal from kitchen. EHS observed replacement manual empanada press at prep table that was both smooth and easily cleanable and NSF rated.

Violations

CDI=Corrected During Inspection

R=Repeat Violation

VR=Verification Required

Violation Item	Demerits	Violation Description	CDI	R	VR	Comments
16	0	Food-contact surfaces: cleaned & sanitized	Yes	No	No	4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. P. Observed one (1) out of use, dead thermometer with encrusted food soil on probe portion stored above empanada press. Separate thermometer presented to EHS was in working order and had a clean probe. CDI - EHS cleaned and sanitized all thermometers during calibration. Clean thermometers as needed prior to storage.
37	1	Food properly labeled: original container	Yes	No	No	3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed one (1) pitcher of oil at prep table with no label. All other working containers within the kitchen were properly labeled. CDI - EHS placed station label to properly identify pitcher.
41	0.50	Wiping cloths: properly used & stored	Yes	No	No	3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed kitchen sanitizer bucket holding in use wiping cloths in registering at 0-10 ppm chlorine when checked by EHS and establishment test kits. Other sanitizer mixes (three compartment basin) were properly concentrated. PIC stated that water had been changed, but a previously used wiping cloth had been put into the bucket, reducing its concentration. CDI - Wiping cloth was removed to laundry, bucket was refilled with proper sanitizer, and new wiping cloth was put into bucket from readily available supply. Check sanitizer strength of wiping cloth buckets regularly and change as needed.
44	0	Utensils, equipment & linens: properly stored, dried & handled	No	No	No	4-904.14 After being cleaned and sanitized, equipment and utensils shall not be rinsed before air drying or use. Observed food employee rinsing flour scoop held at hanging rack dry storage between uses. Maintain clean equipment used with non TCS food dry between full wash, rinse, and sanitizing.