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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameHELLO CHICKEN
Address8700 PINEVILLE-MATTHEWS RD
SUITE 570
City/State/ZIP
CHARLOTTE NC 28226
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 4/2/2024
Final Score @ Grade
98 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
15 0 Food separated & protected No No No 3-302.11 (A)(4) Except when the food is being cooled, store food in packages, covered containers, or wrappings. Observed one (1) tray of empanadas in walk in freezer with approximately four frozen empanadas stored directly on top of plastic wraps, but no covered otherwise. Cover food in cold storage that is not actively cooling.
28 1 Toxic substances properly identified stored & used Yes No No 7-208.11 Store labeled, first aid supplies to prevent contamination.-P Observed one (1) bottle of burn gel stored on shelf above clean empanada press. CDI - EHS reviewed medicine storage with PIC and rotated burn gel bottle to existing lower storage, where bottle of employee medicine was already located.
39 0 Contamination prevented during food preparation, storage & display Yes No No 6-404.11 Designate a separate area for items that are not for use and are being held for credit, such as dented cans or recalled products. -Pf Observed one (1) dented can of cooked chipotle peppers at dry storage. CDI - EHS and PIC reviewed storage requirements for distressed products; can was separated away from non distressed canned food items to be held for credit.
40 0 Personal cleanliness No No No 2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed multiple employees engaged in food service and preparation (plating cooked chicken and bowls of soup, cutting cooked rotisserie chicken, etc.) with no effective hair restraints.
41 0.50 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed labeled sanitizer holding in use wiping cloths in front area bucket registering at 0-10 ppm chlorine. Other sanitizer mixes (prepared back area bucket, three compartment basin) were properly concentrated. CDI - Employee refilled sanitizer bucket with sanitizer from prepared basin. REPEAT.
45 0.50 Single-use & single-service articles: properly stored & used Yes No No 4-502.13 Single-use and single-service articles cannot be reused. Observed one (1) labeled bin of sugar at dry storage area with styrofoam cup stored within used as dispensing utensil. EHS advises facility use multi use utensils like spoons, scoops, or ladles for containers of food. 4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed two stacks of (2) fry baskets (one at kitchen single service storage, one at front area single service storage) with exposed food contact surfaces. CDI - EHS discussed single service storage with PIC. Articles were removed/inverted to prevent potential contamination.
53 0 Toilet facilities: properly constructed, supplied & cleaned No No No 5-501.17 Provide a covered waste bin in female restrooms. Observed no covered receptacle in gender neutral customer restroom. Provide covered waste receptacle.
54 0 Garbage & refuse properly disposed; facilities maintained Yes No No 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed facility dumpster door open at time of inspection. CDI - Door was closed prior to returning to interior premises.