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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameSONESTA HOTELS INTERNATIONAL
Address5700 WESTPARK DR
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type20 - Lodging
CountyMecklenburg
Inspection Date 4/7/2021
Final Score @ Grade
94 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
18 0 Cooking surfaces of equipment and nonfood-contact surfaces clean No No No 15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed interiors of microwaves in ice area on floors 16 and 10 with food debris. Observed ice buckets in 1803 and 1615 with debris in need of cleaning.
22 0 Water from approved source; backflow prevention; plumbing in good repair No No No 5-205.15 Maintain a plumbing system in good repair. Observed several leaks throughout facility including in the laundry room, ice areas on floors 2, 3, 12, 6, and 5. Observed leaking HVAC unit in laundry area.
26 2 Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests No No No 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed loose toilet seats in rooms 1907, 815. Observed stained black out curtains in 810, 717. Observed torn chair cushion in 505. Observed worn laminate cabinets in 1907 and 810. Observed worn laminate on desks in 810 and 309. Observed stained chair in 1907, 1811, 1512, and 404 and stained furniture outside elevators on 16, 12, 10, and 9. Observed glass door to bathroom in need of cleaning in 1506. Observed loose shower seat in 1615. Observed debris on the couch in 1203. Observed dusty air filters on AC units in rooms and hallways throughout facility. Observed burned and stained carpets in 1803, and 1602. Observed Rooms 1001, 404, and 1512 with carpet stains only. Observed debris on carpets in rooms 1419 and 1203. Observed loose carpet in corner by AC unit of 1116. Observed stains on mattresses in 1811, 1803, 1506, and 1018. REPEAT VIOLATION
27 2 Physical facilities installed, maintained, and clean No No No 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed water damaged ceiling tiles and ceilings in 9th, 12th, 3rd, 6th, and 5th floor ice areas. Observed water damaged ceiling on 17th floor hallway. Observed chipping paint on threshold of bathroom in room 1208. REPEAT VIOLATION Improvements made to storage closets.
28 0 Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining No No No 15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed lady bug in room 304.
30 2 Linen clean and in good repair; two sheets provided for each bed No No No 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained linen in rooms 1506 and 1412. Observed Stained mattress pads in 1506, 1412, 1208, and 1018. Observed debris on bedding in 1412, 1907, 1811, and 1615. Observed stain on bedskirt in 1602.
31 0 Linen properly handled and stored No No No 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed no soiled linen labels on carts in laundry room or bag for towels in gym/recreation area.
33 0 Garbage and refuse disposal; facilities maintained No No No 5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed no lids on dumpster. 5-501.110 Refuse, recyclables, and returnables shall be stored in receptacles so that they are inaccessible to insects and rodents. Observed large amount of bagged refuse stored on loading dock. PIC explained there was a large event the past couple of days which generated above normal refuse. EHS advised that when expected increases in refuse occurs, that an additional dumpster be brought to facility.