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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameSONESTA HOTELS INTERNATIONAL
Address5700 WESTPARK DR
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type20 - Lodging
CountyMecklenburg
Inspection Date 5/28/2020
Final Score @ Grade
94 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
14 0 Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used No No No 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed inside of microwave door in need of cleaning in 1803. Observed refrigerators in need of cleaning throughout guest rooms (shelves and inside of doors). Observed air filters in need of cleaning on hallway unit and room unit.
20 0 Thermometer provided; test strips provided No No No 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips provided for sanitizer used for cleaning throughout facility. Provide test strips for sanitizer used on site.
21 0 Handwashing sinks supplied and accessible; toilet tissue supplied No No No 15A NCAC 18A .1826(a) Handwashing sinks in guest rooms shall be supplied with soap and clean towels. Observed handsink in laundry area without paper towels. EHS instructed employee to provide papertowels for any handwashing sinks. REPEAT. *No points taken due to improvement of soap provided and fixtures repaired for handsink.*
26 0 Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests No No No 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed toilet seat in need of repair/replacement in 1803 and 1902. Observed damage to wood furniture in 1902. Observed cushion stain throughout guest rooms. Observed debris under couch cushions throughout guest hallways. Observed stained pillow in 1901. Observed small stained/damage carpet in 1803 and 1707. REPEAT.
27 2 Physical facilities installed, maintained, and clean No No No 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed touch ups still needed throughout storage closet walls. *Noted last inspection, REPEAT.*
29 0 Linen changed between guests and as required No No No 15A NCAC 18A .1828 (a) Bed and bath linen shall be provided for each guest and shall be changed between successive guests. Observed stained mattress pads throughout guest rooms. Observed damage to sheets in 1902.
32 4 Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination No No No 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed items not properly stored on house keeping carts left in storage rooms. Observed housekeeping carts touching stored clean linen on shelving. Observed multi use utensils stored on shampoo and conditioner on house keeping carts. Store cleaning items away from clean linen, multi use utensils and single service articles. REPEAT.
37 0 Household cleaning agents, medicines, and sanitizers properly stored and handled No No No 15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed cleaning agent left exposed without lid to single service and clean guest items on housekeeping cart.