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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameFRANCIS, THE
Address400 E BROOKLYN VILLAGE AV
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 9/29/2026
Final Score @ Grade
42
General Comments6 - Could not view screws in drains due to wind/disruption of water. All screws must be present. Will re-verify prior to reopening the pool. Note: Dolphin in pool at time of inspection. Removed during the inspection. Advised operator, if pool open to the public, vacuum shall be removed from the pool. Heater not on at time of inspection. Shower on pool deck not turned on at time of inspection. Not required. Apartments. Immediate Suspension issued for: .2535 - maintain pool pH at 7.2 to 7.8 through automated feeder. .2530 - post correct pool phone number and dialing instructions at the phone. Once corrected, contact Katie at 704-309-5494 or katie.rudisill@mecknc.gov to reopen the pool. Pool closed signs posted during the inspection.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
3 6 Water quality: pool water pH No No No Pool pH less than 6.8 at approx. 6.6. Maintain pool pH at 7.2 to 7.8. Immediate Suspension issued.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No Paddock drain covers require yearly inspections. Provide documentation of yearly inspection on drains. Pool pH less than 6.8. Log books indicate 7.8. Maintain accurate record keeping.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No Depth markers on pool perimeter wall either missing or not accurate. Depth markers on perimeter wall shall reflect the depth marker value located on the deck directly in front of it. 1) 2 ft. depth marker directly back from sun shelf on left side missing. Provide 2 ft. in 4" lettering. 2) Depth marker at 4 ft. on deck to left side of ladder displays 3 ft. on wall. Depth is 4 ft. 3) Depth marker behind 1 ft. at sun shelf shows 4 ft. Shall reflect 1 ft. on wall.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No Gate/punch code handle on gate closest to emergency phone is loose. Repair/secure to gate. Note: Handles on gates <40" in height. Original construction. If ever replaced, ensure mounted at 40" or greater.
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Multiple locations within 6 ft. of pool with missing polymeric sand or moss. Deck shall remain impervious with 6 ft. of pool in all locations. Repair required prior to 2027 operating permit. Deck offset of paver to left of ladder handrail. Repair offset. Offset at 1/2".
19 4 Premises: signs prohibit glass containers or pets in pool area No No No No pets/no glass signage blocked by vegetation if standing on right side of pool near waterfall. Signage shall remain clearly visible.
22 6 Premises: emergency telephone provided No No No Phone number posted at phone is not accurate. Post correct phone number - 707-298-3116. Immediate Suspension issued. Dialing instructions indicate pick up phone to dial 911. Post correct dialing instructions. Immediate Suspension issued.
23 4 Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 No No No New automatic feeder installed tied to booster pump. Could not find documentation that automated feeder is NSF approved. Provide documentation. EHS will follow-up after research on feeder. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Automated feeder not constantly measuring pH/ORP for chlorine. Feeder shall monitor, at all times, the pool chemistry and adjust accordingly. Demonstrate.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Flow required for pump not to exceed 570 gpm. Pump running at 722 gpm. Pump shall be set to meet permit flow restriction. Pump appears to be leaking. Could not identify leak location. Ensure no leaks on equipment.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Tubs of chlorine and acid stored in pump room. Store all chemicals in approved chemical storage room. Bag of bicarb on floor in chemical storage room. Maintain storage up off the floor. Floor in the pump room wet around chlorinator and pump. Ensure pump room floor kept dry.