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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePRIME FOOD EXPRESS
Address13720 MALLARD CREEK RD
SUITE B
City/State/ZIP
CHARLOTTE NC 28262
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 9/30/2025
Final Score @ Grade
96 A
General CommentsEHS observed items (mashed potatoes and rice) (rice heated from 88F-95F in 70 minute time span) that likely would not have reheated within two hours due to items being reheated at steam table. EHS recommended best practice of reheating items in oven to facilitate rapid reheating.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 1 Certified Food Protection Manager No Yes No 2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM present at time of inspection. **REPEAT** -1- For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
8 0 Hands clean & properly washed Yes No No 2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P- Observed food employee and PIC wash hands for less than 20 seconds. -CDI- EHS educated both on proper handwashing procedures and both properly rewashed their hands. For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M . 2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food. -P- Observed food employee don gloves to work with food after cleaning. -CDI- EHS educated food employee on when to wash and food employee washed hands. -0-
10 1 Handwashing sinks supplied & accessible Yes No No 6-301.11 Provide soap for handwashing at each handsink. -Pf- Observed no soap at handsink at BOH. -CDI- PIC replenished soap supply. -1-
15 0 Food separated & protected No No No 3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed mushrooms over RTE onions and peppers in WIC. -0- For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
16 0 Food-contact surfaces: cleaned & sanitized Yes No No 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. Per PIC, some items not in use. -Pf.- Observed food debris and greasy residue on dishes stored as clean. -CDI- PIC moved items to dishpit to be W/R/S. EHS recommended that items not in use be removed, stored away, or stored clean. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
23 1.50 Proper date marking & disposition Yes No No 3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D)./3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C). Observed date marks missing on ham, chicken, sausage, diced tomatoes, and shredded mozzarella cheese in pizza prep unit. Per PIC, items were prepared prior day. -CDI- PIC properly date marked items. -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
29 0 Compliance with variance, specialized process, reduced oxygen packaging criteria or HACCP plan Yes No No 8-103.12 Comply with the procedures in the HACCP plan as submitted and approved as part of a variance or local approval. Maintain approval and records as required. -Pf- Observed no variance for pizza sauce. -CDI- EHS provided information via email. -0-
40 0 Personal cleanliness No No No 2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed PIC engaging in food prep with bracelet. -0-
41 0 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in 500ppm quaternary sanititizer. Observed wet wiping cloths stored on side of sink. -CDI- EHS educated PIC on proper storage of wiping cloths and PIC placed items in sanitizer bucket and corrected concentration to 400ppm. -0-
43 0 In-use utensils: properly stored Yes No No 3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. Observed tong handles touching potato wedges and chicken tenders and scoop handle touching pizza cheese. -CDI- PIC removed items. -0-
44 0 Utensils, equipment & linens: properly stored, dried & handled No No No 4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed rack containing clean dishes partially stored beneath hood and items with greasy residue likely due to food/grease splash/condensation. -0-
49 0 Non-food contact surfaces clean No No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed shelving in need of cleaning, especially in WIC where chicken is stored, above washing compartment of 3-comp sink and where clean dishes are stored. Increased and more thorough cleaning frequency recommended. -0-
55 0.50 Physical facilities installed, maintained & clean No Yes No 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food splash on walls above dishpit area. Observed floors beneath drink machine in need of cleaning. Increased and more thorough cleaning frequency recommended. **REPEAT** -0.5- 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed soap dispenser likely in need of new batteries due to constantly blinking red light and not coming out unless you opened and closed it.