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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameSPRINGHILL SUITES CHARLOTTE UPTOWN
Address311 E 5TH ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type20 - Lodging
CountyMecklenburg
Inspection Date 2/28/2024
Final Score @ Grade
93.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
14 0 Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used No No No 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine chutes on 13, 11 and 3 with pink and black build up.
19 0 Single-use and single-service articles properly stored and used No No No 15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed cases of toilet paper and/or tissues stored on floor in several storage rooms throughout facility.
21 1 Handwashing sinks supplied and accessible; toilet tissue supplied No No No Observed sink in the laundry room with no soap or paper towels. Staff uses restroom located near the laundry room to wash hands. Informed staff that the sink in the laundry room should be used for handwashing. **15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
22 0 Water from approved source; backflow prevention; plumbing in good repair No No No 5-202.13 Provide an air gap between the water supply inlet and flood level rim of the plumbing fixture or equipment at least twice the diameter of the water supply inlet. -P Observed 3rd floor ice machine with no air gap between drain pipe and floor drain.
26 2 Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests No No No 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Per conversations with several housekeepers, contact time or incorrect chemical being used for sanitizing vanities. CDI: EHS explained to PIC proper required procedures. PIC stated he will train all housekeepers again on proper chemical usage. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed damaged laminate at vanities in rooms 1504, 1313, 1212, 912, 611, 504, 412, and 310. Observed ice build up in refrigerators in rooms throughout. Observed desks needing cleaned in 1415, and 1210. Observed damaged desks throughout but particularly in 1313, 1114, 1012, 912, 811, 713, 504, and 412. Observed headboard stain in 1313. Observed stained curtains in 713 and 710. Observed chipped furniture in 1313, 1212, and 310. Observed bedside drawer in need of cleaning in 1212 and 504. Observed stained couch in 1212. observed track for sliding glass at desk in 1210 with debris. Observed broken reading light in 1114. Observed stained pillow in 1210. Observed cracked ice lid in 1212. Observed visibly soiled ice lid in 1212. Observed debris on trundle mattress in 1415.
27 2 Physical facilities installed, maintained, and clean No No No 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage Observed sweeping needed on floors around ice machines throughout. Observed water damaged ceiling in hall way of 15th floor near 1506 and in the bathroom of 413. Observed wall damage in hallways by 306, by 413, by 406, between 1002 and 1103, between 902 and 903, and in the 7th floor storage. Observed damaged carpet in 713. Observed door thresholds on 12th floor in need of painting.Observed doors to storage rooms in need of painting. Observed slippery floor in 1313. Observed guest washing machine gasket with build up.
31 0 Linen properly handled and stored No No No 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed carts in laundry for linens unlabeled or with very faded labels.
37 1.50 Household cleaning agents, medicines, and sanitizers properly stored and handled No No No 15A NCAC 18A .1827(d) Sanitizing solutions shall not be stored in or dispensed from containers previously containing other poisonous or toxic materials. Observed sanitizer stored in bottles that previously had other chemicals per labeling. 15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed several containers of chemicals mislabeled or not labeled at all on house keeping carts. Observed unlabeled fabuloso chemical on several carts. PIC stated this is not a product the facility uses.