Premises Information


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Name

THE RYAL AT BALLANTYNE RESORT

Address

10000 BALLANTYNE COMMONS PY

City/State/ZIP

CHARLOTTE

28277

Premise Type

1 - Restaurant

County

Mecklenburg

Inspection Date

5/29/2026

Final Score @ Grade

99.50

General Comments

PIC stated facility does most of the food handling during “tea time” which is only offered on the weekends(except December). EHS observed tea time during previous inspection and discussed any updates or improvements in that area. PIC stated they discussed issues with cold holding during the last inspection and now food employees are instructed to leave sandwiches in coolers wrapped until ordered. PIC stated tea time is from 11am-3pm. EHS offered TPHC as a solution since PIC stated sandwiches are thrown out at the end of service. EHS sent PIC copy of TPHC form and stated facility could utilize this process moving forward if desired. Other days, facility will reheat commercial sandwiches for immediate service. Facility offers different cream cheeses for these sandwiches and bagels. Facility also operates a small coffee bar which includes dairy items such as milk, creamer, etc. Facility opens at 4pm during the week.

Violations

CDI=Corrected During Inspection

R=Repeat Violation

VR=Verification Required

Violation Item	Demerits	Violation Description	CDI	R	VR	Comments
55	0.50	Physical facilities installed, maintained & clean	No	No	No	6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. EHS observed large amount of food residue present on ceiling tiles in side room where multi use plates and utensils are stored. EHS observed moderate amount of food debris accumulating underneath shelving used to store multi use utensils and plates. EHS advised to increase cleaning frequency to avoid accumulation. (0.5)