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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePOTBELLY SANDWICH SHOP
Address320 S TRYON ST
SUITE 100A
City/State/ZIP
CHARLOTTE NC 28202
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 7/18/2025
Final Score @ Grade
98 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
21 0 Proper hot holding temperatures Yes No No 3-501.16(A)(1) Maintain TCS foods in hot holding at 135 F or above. - P. Observed compliance for hot holding temperatures with exception to meatballs read at 104 F at 11:45 AM at steam well. From discussion with PIC, it was revealed that the food had been hot holding since 10:00 am. Upon further evaluation, steam well water level was visibly low and parts of steam well left uncovered resulting in less heat retention. CDI - Meatballs discarded for compliance. Well filled up with water and gaps covered with aluminum foil/lids to retain heat. -0- For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
22 0 Proper cold holding temperatures Yes Yes No REPEAT VIOLATION: 3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed sliced tomatoes cold holding at 44 F in the walk-in cooler. From discussion with PIC, tomatoes were prepared yesterday and not used today. CDI - PIC voluntarily discarded tomatoes. No demerits due to improvement noted on cold holding. -0- For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
23 0 Proper date marking & disposition Yes Yes No REPEAT VIOLATION: 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24 hrs. - Pf. Observed two containers of pepperoni and ham prepared yesterday without date marking. CDI - PIC allowed to properly date mark foods. No demerits due to improvement from previous inspection. -0- For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
33 0.50 Proper cooling methods used; adequate equipment for temperature control Yes Yes No REPEAT VIOLATION: 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. - Pf. Observed food employee place several containers of recently prepared lettuce to cool lidded in the prep reach-in unit. CDI - All but one container was transferred to the top shelf in the walk-in cooler and left vented. Remaining container of lettuce was utilized for the lunch rush. Product cooling temperatures began to decrease towards < 41 F after 15 minutes. -0.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU.
39 1 Contamination prevented during food preparation, storage & display No No No 3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed crate of onions stored on the walk in cooler floor, stacked boxes of chips stored on the floor downstairs and behind prep line leading to downstairs. Elevate off the ground to prevent cross contamination. -1-
41 0.50 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths in two buckets with sanitizer concentration of 50 ppm quat. Buckets removed off line to be discarded. -0.5-
44 0 Utensils, equipment & linens: properly stored, dried & handled No No No 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed food containers on the bottom of drying rack stacked wet. Separate to allow to air dry prior to stacking. -0-
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-101.19/4-202.16 Non FOOD-CONTACT SURFACES of EQUIPMENT that are exposed to splash, spillage, or other FOOD soiling or that require frequent cleaning shall be constructed of a CORROSION-RESISTANT, nonabsorbent, and SMOOTH material. NonFOOD-CONTACT SURFACES shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. Observed broken down cardboard box being used as a liner for deli meats in the walk-in cooler. 4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed (1) heavily soiled and scored cutting board stored at the clean utensil shelving unit. Replace. -0-
49 0 Non-food contact surfaces clean No Yes No REPEAT VIOLATION: 4-601.11(C) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed water pooling inside interior of small prep reach-in next to oven. Clean and maintain. No demerits due to different area observed and compliance with previous violation. -0-