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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

Return to Inspections
NamePHO NGON
Address2215 AYRSLEY TOWN BV
SUITE D
City/State/ZIP
CHARLOTTE NC 28273
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 2/26/2026
Final Score @ Grade
96 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
16 0 Food-contact surfaces: cleaned & sanitized No No No 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. *Observed - Build up on interior of ice machine door. Clean frequently to avoid build up.
23 1.50 Proper date marking & disposition Yes No No 3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). *Observed - Sliced Pork cooked on Thursday (02/19) frozen the same day and thawed last night stored in Flip Top unit without date marking. *CDI - PIC applied dates to items. *Observed - Cooked Beef and Noodles from yesterday without date marking. *CDI - PIC date marked items. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
28 1 Toxic substances properly identified stored & used Yes No No 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers. -Pf- *Observed - 2 spray bottles with chemicals stored without label to indicate substance within. PIC stated items are filled and used by Hood System cleaning company and not used by restaurant staff. *CDI - PIC labeled items and informed EHS they will converse with Hood System cleaning company to ensure they label items moving forward.
33 1 Proper cooling methods used; adequate equipment for temperature control Yes Yes No *REPEAT* 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf- *Observed - Shredded Lettuce and cooked Noodles cooling in plastic containers with suran wrap cooling at a slow rate. *CDI - PIC removed suran wrap to try and improve cooling rate. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
40 0.50 Personal cleanliness No No No 2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. *Observed - Employee washing vegetables and employee making Pho bowl without a proper hair restraint.
44 0 Utensils, equipment & linens: properly stored, dried & handled Yes No No 4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. *Observed - Plastic containers wet stacked stored clean on clean dish shelf above 3 compartment sink.
55 0 Physical facilities installed, maintained & clean No No No 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. *Observed - Debris build up on floors in hard to reach areas below cooking equipment. Clean frequently to avoid build up.