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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

Return to Inspections
NameTHAI ORCHID
Address4223 PROVIDENCE RD
 
City/State/ZIP
CHARLOTTE NC 28211
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 2/10/2026
Final Score @ Grade
96 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
9 0 No bare hand contact with RTE foods or pre- approved alternate procedure properly followed Yes No No 3-301.11(B) Do not contact exposed ready-to-eat food with bare hands. Use suitable utensils, single-use gloves or dispensing equipment. -P Observed PIC place spring rolls on customer plates with bare hands during inspection. CDI - REHS intervened. Spring rolls removed from plates, discarded, and replaced with fresh rolls utilizing tongs. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link: Handwashing and No Barehand Contact https://youtu.be/BH6CLGrH10M
13 1 Food in good condition, safe & unadulterated Yes Yes No 3-101.11 Food shall be safe for consumption, unadulterated and honestly presented. -P Observed multiple dented cans being stored in conjunction with unadulterated cans during inspection. CDI - PIC removed for return. Repeat. 1 pt.
20 1.50 Proper cooling time & temperatures Yes No No 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. Observed rice cooling since 2/9/26 holding above 41F during inspection. See temperature chart. Cooling methods insufficient to support proper cooling. See violation 33 for further details. CDI - PIC voluntarily discarded. 1.5 pts. For more information please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
23 0 Proper date marking & disposition Yes No No 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) Observed various TCS items throughout kitchen not baring date labels despite being prepped on 2/9/26. CDI - PIC able to verify all items had been cooked, prepped, or opened on 2/9/26 and labeled. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
33 0 Proper cooling methods used; adequate equipment for temperature control Yes No No 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed rice holding above 41F in back lowboy during inspection. PIC stated it had been cooked and cooled on 2/9/26 in RIF. Rice was in a large, deep container, inhibiting its ability to achieve proper cooling. All other items in unit and facility maintaining proper temperature. After conversation with PIC, REHS determined elevated temperature was due to a cooling error. CDI - PIC voluntarily discarded. REHS recommended alternative cooling methods. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
38 1 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed large presence of fruit flies in back kitchen area during inspection. More frequent or thorough pest control measures necessary to mitigate harborage. 1 pt.
49 0 Non-food contact surfaces clean No No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed food debris on bottom of RIF during inspection. More frequent or thorough cleaning necessary to preclude pest harborage. 0 pts.
56 0.50 Meets ventilation & lighting requirements; designated areas used No No No 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed various employee belongings being stored above or in conjunction with customer foods and service items during inspection. Ensure all employee belongings are stored in a manner that does not promote the contamination of customer foods and service items. 0.5 pts.