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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameRITZ-CARLTON CHARLOTTE, THE
Address201 E TRADE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type55 - Year-Round Spa
CountyMecklenburg
Inspection Date 11/5/2025
Final Score @ Grade
22
General CommentsObserved on one drain cover has a less than 1/2 inch gap between wall and backing piece. Secure to wall within 30 days. Verified cover is secure during inspection. Inspection conducted by Kurtis Nelson and Katie Rudisill. .2535(10) Testing reagents are expired. Replace expired reagents. Intent to Suspend issued. Flow meters for jet pumps not working. Both flows are required at 100 gpm. Repair flow meters for permit restriction. Jets turned off during inspection and shall remain off until repaired. Intent to Suspend issued. Filtration flow meter not operable. Intent to Suspend issued.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
5 4 Water quality: daily written records of water quality and test kit kept on site No No No .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Some daily check missing in logs. .2535(10) Testing reagents are expired. Replace expired reagents. Intent to Suspend issued.
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No Skimmer was observed with an accumulation of residue. Skimmers shall be kept clean.
22 6 Premises: emergency telephone provided No No No 2530. Emergency phone could not receive calls. Was repaired during inspection with new phone. Will verify the call back, dialing instructions, address, and phone number on new permanent phone when returning for the ITS verification.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Flow meters for jet pumps not working. Both flows are required at 100 gpm. Repair flow meters for permit restriction. Jets turned off during inspection and shall remain off until repaired. Intent to Suspend issued. Filtration flow meter not operable. Intent to Suspend issued. Waterfall flow meter observed not working. CDI Small leak at filtration pump. Repair leak. Did not warrant repair at time of inspection.
32 2 Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean No No No Floors in restrooms do not appear to be slip-resistant. Provide slip resistant flooring in restrooms.
33 2 Dressing and sanitary facilities: hose bibbs and floor drains provided No No No No floor drain in restrooms. Original construction. Provide floor drain in restrooms. No hose bib in restroom. Provide hose bib. Original construction.