Premises Information


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Name

DRURY INN AND SUITES

Address

6920 NORTHLAKE MALL DR

City/State/ZIP

CHARLOTTE

28216

Premise Type

55 - Year-Round Spa

County

Mecklenburg

Inspection Date

1/9/2025

Final Score @ Grade

General Comments

*original inspection report signed by CPO and REHS Chad Gambill attached to this report due to accidental deletion of original inspection report in smartforms prior to uploading* Strongly recommend no spa use with Bromine level of 22.5ppm, may have adverse effect on bathers. Level should be maintained 8.0ppm or below. During inspection VOIP configuration caused the 911 operator to only see the out of state telephone number on their screen. This configuration could delay 911 response times, the 911 operator should see the front desk number that is visible on the sign, and not the out of state number. Hotel IT indicated they are working on getting this resolved Printed copy of inspection form emailed to operator during visit.

Violations

CDI=Corrected During Inspection

R=Repeat Violation

VR=Verification Required

Violation Item	Demerits	Violation Description	CDI	R	VR	Comments
2	6	Water quality: disinfectant residual provided by	No	No	No	.2535(5) Maintain bromine at least 2.0 ppm. Observed bromine with a concentration of .675ppm. CDI- Bromine added to spa directly and concentration read above 22.5
3	6	Water quality: pool water pH	No	No	No	.2535(1) Maintain pH at 7.2 to 7.8. Observed spa ph with a concentration of 6.8. CDI- CPO added soda ash directly to spa and ph was 7.8.
11	2	Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair	No	No	No	.2521 Install handrails per manufacturer instructions. Observed handrail going into spa removable without tools. Repair.
22	6	Premises: emergency telephone provided	No	No	No	Emergency phone sign has two numbers listed, one number to hotel front desk and one number that goes out of state to reservation customer service. CDI- CPO covered telephone number to out of state reservation customer service, front desk number is monitored 24/7.
23	4	Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50	No	No	No	.2535(6) When chlorine or bromine are used as the disinfectant, automatic chemical feeders shall be used. Through conversation with CPO, CPO stated that automatic bromine feeder has damaged solenoid and therefore is putting bromine into spa by hand. ITS issued, repair within 30 days (by 2/8/25).
29	2	Dressing and sanitary facilities: required fixtures provided, clean, and in good repair	No	No	No	.2526(m) Keep restrooms and fixtures clean and in good repair. Observed automatic faucet for hand sink not operable. Repair.