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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameHOME 2 SUITES BY HILTON
Address6025 TYVOLA GLEN CR
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 11/17/2025
Final Score @ Grade
50
General CommentsIssued Immediate suspension for water quality. Pool MUST REMAIN CLOSED with “pool closed” signage posted at every bather entrance until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when items are in compliance to lift suspension. “E” Immediate Suspension status Other permit items to verify at return visit include chlorinator working, depth markers, weirs, doors, inlet fittings, ladder, records, and CPO. Permit restriction includes keeping flowmeter operational at 80 GPM. Feature has been disabled. Heater is having work done. Ensure electrical permits are pulled. Unable to verify automatic feeder, turns off with pump at time of inspection. This will be verified at return visit. Visit with Jay Hartline and Rusi Woo

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No .2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine unable to measure at least 1.0ppm. EHSs noticed that the chlorinator installed is not operating properly, and ECOLAB All-in-one Cal Hypo 1030 has been installed but CPO not trained on how to use it. IMMEDIATE SUSPENSION ITEM.
3 6 Water quality: pool water pH No No No .2535(1) Maintain pH at 7.2 to 7.8. Observed pool water pH measuring above 7.8. EHS had CPO have all individuals currently in the pool evacuate, after CPO’s test kit also measured pH levels above 7.8. IMMEDIATE SUSPENSION ITEM.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed daily records containing up to July 2025, missing weekly records of TA levels. No cyanuric acid in pool. CPO stated the months after July and current month are recorded on a digital record-keeping platform and stated they are not checking TA levels on that either. Ensure facility is keeping up to 6-months of record keeping for their daily logs for EHS to be able to review, and that TA levels are being checked on a weekly basis. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. No certified pool operator. *Permit item
8 4 Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris No No No .2518(k) Replace missing weirs. Observed missing weirs in both of the skimmer baskets. Replace missing weirs. *Permit item .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed candy wrappers inside skimmer basket. Corrected by CPO.
9 4 Pool maintenance: depth markings and no diving markers or signs visible and properly located No No No .2523(a) Provide depth markers on pool walls and pool deck at points of maximum and minimum depths. .2523(c) Depth markers shall include the word "feet" or symbol "ft". 0FT depth marker missing from wall. Depth markers replaced with 4in 1/4FT markers on deck and walls. *Permit item
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No .2521 Install ladders per manufacturer instructions. Observed ladder missing the entire bottom step, unsafe for use. Severity warrants permit action. Repair ladder step. *Permit item
15 6 Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located No No No .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed both ring buoys detached to the ropes. Observed beckets on both ring buoys not evenly placed and twisted. Corrected by CPO. Rope attached to buoy and beckets adjusted on one buoy. Other buoy removed from deck, rope too short.
16 4 Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained No No No .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Observed door to the back entrance deck unable to self-latch or self-close all the way, due to heavy rusting. Repair back entrance door. *Permit item
23 4 Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 No No No .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Observed multiple chlorinators not currently in use. Per operator, chlorine pucks are being manually added into the pool. EHSs educated operator that this is not an approved method of chlorinating the pool. Repair chlorinator to work per manufacturers instructions. *Permit item
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No .2518(i) Arrange inlets to produce uniform circulation. Inlet fitting missing, not creating uniform circulation. *Permit item
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Observed litter and heavy clutter of materials stored on the floors inside the pump room, unable to maintain 3 ft of clear walking space. Remove all unnecessary items off of the floor to prevent hazards. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed door to the pump room unable to lock. Ensure to obtain locking system for the pump room door. .2534(6) Provide sufficient lighting in chemical storage room. Observed insufficient lighting inside the chemical storage room. Obtain more lighting.
26 2 Equipment room: valves and pipes identified by color codes or labels No No No .2518(d) Piping and valves shall be labeled with color codes or labels. Observed only some of the pipes inside the pump room labeled to indicate the flow. Ensure all pipes are visibly marked to show the flow.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No .2526(m) Keep restrooms and fixtures clean and in good repair. Observed all fixtures other than the hand sink faucet, inside of the restroom rusted and no longer in good repair. Repair.