Premises Information


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Name

COURTYARD BY MARRIOTT

Address

16700 NORTHCROSS DR

City/State/ZIP

HUNTERSVILLE

28078

Premise Type

53 - Year-Round Swimming Pool

County

Mecklenburg

Inspection Date

10/19/2026

Final Score @ Grade

General Comments

POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT AS THE EMERGENCY PHONE IS NOT WORKING PROPERLY AND DOES NOT HAVE A PROPERLY POSTED CALL-BACK NUMBER. IMMEDIATE SUSPENSION ISSUED. POOL HAS REPLACE THE MOTOR FOR THE PUMP RECENTLY, BUT THERE IS NO RECORD OF A PASSING ELECTRICAL INSPECTION FOR THE WORK. THE MOTOR REPLACEMENT REQUIRES AN ELECTRICAL INSPECTION FROM CHARLOTTE-MECKLENBURG CODE ENFORCEMENT. IT IS RECOMMENDED THAT THE POOL NOT BE OPEN TO THE PUBLIC UNTIL AFTER THE WORK RECEIVES A PASSING ELECTRICAL INSPECTION. CHLORINE CANNOT BE ADDED TO THE POOL BY HAND TO CORRECT LOW CHLORINE FOR OPERATION. CHLORINE MAY ONLY BE ADDED DIRECTLY TO THE POOL FOR SHOCK OR MAINTENANCE PURPOSES WHEN THE POOL IS CLOSED AND IS TO REMAIN CLOSED UNTIL THE SHOCK CHEMICALS HAVE SETTLED OUT AND THE POOL CHLORINE RESIDUAL IS BACK TO BEING MAINTAINED BY THE CHLORINE FEEDER SYSTEM. MAIN DRAIN COVERS EXPIRE 11/13/2029

Violations

CDI=Corrected During Inspection

R=Repeat Violation

VR=Verification Required

Violation Item	Demerits	Violation Description	CDI	R	VR	Comments
5	4	Water quality: daily written records of water quality and test kit kept on site	No	No	No	.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Cyanuric acid checks are not required if cyanuric acid (stabilizer) is not used. Observed the log record to be missing entries for a significant number of days. Keep the records properly. The certified pool operator must attend the pool every day the pool is open. The checks must be made and recorded for every day the pool is open.
13	4	Pool maintenance: contrasting band on steps and benches	No	No	No	.2521(b) Provide at least 2" painted contrasting color band to edge of stair treads. Or .2521(b) Provide at least 2"x 2" tile for contrasting color band within 1" of adjacent tiles and edge of the stair tread. Observed the contrasting color bands of the stairs to be stripped off. They must be replaced with correct contrasting bands.
16	4	Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained	No	No	No	.2537(b) All gates and doors shall be self-closing, self-latching. Observed the rear pool door leading to the outside to be off the hinge and not opening/closing properly. Correct the door and ensure that it is fully self-closing and fully self-latching.
22	6	Premises: emergency telephone provided	No	No	No	.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. .2530(f) Emergency phone shall remain operable. Observed the emergency phone to auto-dial the front desk of the hotel, rather than 911 or allow dialing of 911. Observed the posted phone number to not be in service. The phone must be able to dial out to local 911 and also be able to receive calls at the posted telephone number.
24	4	Equipment room: approved pump, filter, and flow meter operating properly	No	No	No	.2518(g) Keep the flow meter operational. Observed the flow meter to not be operational.