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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameCOURTYARD BY MARRIOTT
Address16700 NORTHCROSS DR
 
City/State/ZIP
HUNTERSVILLE NC 28078
Premise Type53 - Year-Round Swimming Pool
CountyMecklenburg
Inspection Date 11/18/2025
Final Score @ Grade
38
General CommentsInspection conducted with CPO Jon Rhem. Jon is the new CPO for the pool. Updated our records. Ownership changed, emailed copy of application to the facility. Please update and return to our office. Handle missing on valve for vacuum line. Provide functional equipment. Water became very cloudy after the operator backwashed. Maintain equipment in good working order. Pool chlorinated with triclor tabs. Tested cyanuric acid at less than 30ppm today. Water brownish colored when checking the hot water in the restrooms. CPO stated that work was recently done to the sprinkler system. Recommend checking to ensure everything is in good working order. Wingnut on body hook screw facing inside the body hook. Recommend having screw and wingnut facing out, away from where body hook is used to rescue people. Intent to suspend issued 5) 7) 17) 24)

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 6 Water quality: disinfectant residual provided by No No No No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 3ppm.
5 4 Water quality: daily written records of water quality and test kit kept on site No No No No recent total alkalinity, cyanuric acid, or maintenance activities. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
7 4 Pool maintenance: pool walls and floor kept clean, free of debris and in good repair No No No Pile of debris in the deep end of the pool. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
11 2 Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair No No No Handrail loose. .2521 Install handrails per manufacturer instructions. Both ladders loose. .2521 Install ladders per manufacturer instructions.
17 4 Premises: decks unobstructed, properly drained, free of trip hazards No No No Chairs around handrail and in front of back door. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. - Intent to suspend item.
22 6 Premises: emergency telephone provided No No No Emergency phone not functioning. .2530(f) Emergency phone shall remain operable and shall be capable of directly dialing 911 or another emergency notification system. - Corrected.
24 4 Equipment room: approved pump, filter, and flow meter operating properly No No No Vacuum off in the pump room. Observed vacuum cap not closed, spring damaged. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Intent to suspend item.
25 2 Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure No No No Difficult to access equipment due to low ceiling height. .2533(a) Pump room shall be weatherproof with a minimum ceiling height of 7 ft. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Leak in the pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
26 2 Equipment room: valves and pipes identified by color codes or labels No No No Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
27 2 Equipment room: filter backwash discharged through an air gap No No No No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
29 2 Dressing and sanitary facilities: required fixtures provided, clean, and in good repair No No No Hot water in restroom 224F. .2526(i) Water in restrooms shall not exceed 110 F.