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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameWILORA LAKE HEALTHCARE CENTER
Address6001 WILORA LAKE RD
 
City/State/ZIP
CHARLOTTE NC 28212
Premise Type40 - Rest/Nursing Homes
CountyMecklenburg
Inspection Date 5/12/2023
Final Score @ Grade
94
General CommentsNO PPOINT DEDUCTION FOLLOWING ITEMS: #16. .1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed water temperature in 400 hall at 102F - 103F. Provide water temperature at least 105F and not exceed 116F. #10. .1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices. Observed no paper towel at hand sink in therapy room, 405, and women restroom at the front entrance. Ensure to provide all hand washing supplies at all hand sink at all time. #. Observed electric wheelchair stored in 200 hall bath. Remove the wheelchair and only store bathing equipment only. #. Observed therapy equipment are blocking the hand sink in the therapy room. Equipment removed at the time of inspection. Ensure to clear a path for hand washing accessibility at all time. NOTE: Mr. Leon Terrell and Ms. Pam present during inspection.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 1 Walls and ceilings clean, good repair No No No .1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed major damaged ceiling from a big leaks in the activity room in Main hall, ceiling was covered with a big plastic to prevent the residue from falling. Staining and peeling popcorn ceiling throughout hallways. Repair, repaint needed and keep all in good repair. Observed scraping walls and doors, possibly need repair, repaint as it fits.
7 1 Facilities provided, accessible, clean, good repair No No No .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed loose or damaged toilet seat in room 308, 200 and 300 hall bath, Need repair or replace. Observed toilet in rooms on 300 and 100 hallway can receive better cleaning. And keep clean. Observed in all baths, shower floor trim need caulking, damaged tiles along the base in 200 hall bath. Need repair.
8 0.50 Toilet rooms free of storage, handwash signs posted No No No .1312 (b) A sign shall be posted in each toilet room for institution employees, directing them to wash their hands after each visit to the toilet room and before returning to work. Observed no hand washing sign posted in therapy and 100 hall restrooms, any other restrooms have the sign posted. Hand washing signs need to be posted. Hand washing signs provided at the time of inspection.
11 1 EPA registered disinfectants used according to manufacturers' instructions; approved testing methods and devices used No No No .1312 (e) EPA registered disinfectants shall be used in accordance with the manufacturer's instructions. When EPA registered disinfectants are mixed and prepared by institution employees, a measuring device, chemical testing device, or the methods and devices prescribed by the chemical manufacturer shall be used to prepare the concentration of chemicals in accordance with the disinfectant's label and the manufacturer's instructions. Observed housekeeper cleaning a room and when asked how to clean effectively using chemical (contact time and what type of chemicals use), a housekeeper doesn’t seems to have knowledge on how to effectively clean surfaces per manufacturer’s instruction. The facility need to ensure that all staff/cleaning staff have a knowledge of how to use chemical and clean effectively according to manufacturer's instructions.
18 0.50 Drinking fountains clean, good repair No No No .1314 (a) Drinking fountains shall be kept clean and in good repair. Observed water fountains throughout the facility are in need of deep cleaning and keep clean. The facility is not using the fountains currently, however they shall be kept clean.
20 1 Ice protected and clean; dispensed properly; ice machines, scoops, containers; clean, good repair No No No .1314 (c) Ice shall be protected against physical, chemical, and biological contamination and shall be kept clean. Observed ice chest on every hall left unattended and not protected. There is a nourishment room in every hall. ICE SHALL BE PROTECTED AT ALL TIME.
32 0.50 Furnishings clean and in good repair; mattresses dry, clean, good repair No No No .1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed frayed mattress at the corners, damaged, stain mattresses in some rooms throughout the facility. Observed damaged sink cabinets/trim in Main hall nourishment room. Need repair or replace.
38 0.50 Food service equipment and utensils clean, good repair No No No .1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed heavy food debris in microwaves in nourishment room in Main, 400 hall. Need deep cleaning and keep clean.
51 0 Proper use of restriction, exclusion, and reporting No No No .1324 (c) Institution employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. NEW RULE. NO POINTS DEDUCTION. Employee Health Policy discuss with staff and EHP poster provided at the time of inspection.
52 0 Vomitus and diarrheal clean up supplies; written clean up procedures available and complete No No No .1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. NEW RULE. NO POINT DEDUCTION. The facility need to obtain the vomiting and diarrhea kit along with instructional plan how to clean up in such an event. Vomit or diarrhea clean up procedures poster provided at the time of inspection.