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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameWHITE OAK MANOR - CHARLOTTE
Address4009 CRAIG AV
 
City/State/ZIP
CHARLOTTE NC 28211
Premise Type40 - Rest/Nursing Homes
CountyMecklenburg
Inspection Date 6/18/2025
Final Score @ Grade
93
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
2 2 Walls and ceilings clean, good repair No No No .1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed scuffed walls and chipped doors/door frames throughout facility. Observed dust on ceiling in E6. REPEAT
7 2 Facilities provided, accessible, clean, good repair No No No .1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed pink residue on shower chair in West bathing room. Observed toilet chair rusting in W5. Observed shower tile cracked in East shower room. Needs cleaning/repair. REPEAT.
8 0.50 Toilet rooms free of storage, handwash signs posted No No No .1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed storage of furniture and wheelchairs in bathing/shower rooms. Keep bathrooms free of storage of items not in use. REPEAT
9 0 Bedpans, urinals, bedside commodes and emesis basins properly cleaned and disinfected No No No .1312 (c) When disposable bedpans, emesis basins, and urinals are reused, they shall be labeled so that they are associated with an individual resident. Observed bedpans and urinals in shared resident bathrooms with no labels. Needs to be labeled.
16 1.50 Hot water between 105°F and 116°F No No No .1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water on South and East Halls over 125F. Needs to be 105-116F.
17 0 Back-up water supply plan available and complete No No No .1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed facility missing parts of back up water supply plan. Facility only has food service and laundry sections to plan. Needs a complete plan.
28 0 No pest presence; effective pest control measures No No No .1317 (a) Pests shall not be present in an institution's building or buildings. Observed some small gnats in several room. Staff stated facility is aware and is getting regular pest control services.
32 1 Furnishings clean and in good repair; mattresses dry, clean, good repair No No No .1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed seat cushions with general staining or tearing in parlor rooms and dining room throughout facility. REPEAT
44 0 Time/Temperature Control for Safety (TCS) foods maintained as required No No No .1323 (a) All TCS food shall be maintained at temperatures required by Part 3-501.19 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2653 during storage, preparation, transportation, display, and service of the TCS food. Observed East pantry refrigerator at 68F. Door had been left partially open. Staff voluntarily discarded all TCS food.