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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameHYATT HOUSE
Address435 E TRADE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type20 - Lodging
CountyMecklenburg
Inspection Date 4/18/2024
Final Score @ Grade
96 A
General CommentsNOTE: Facility has ice machines with open ice in freezers within rooms. Facility has a procedure to empty the ice bucket and clean it within the freezer at every check out.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
26 2 Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests No No No 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed build up in corners and at edges of showers in 1021. Observed pink and black build up on shower curtain in 1417. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained shades in 1712, and 1608. Observed stuck drawer in 1608. Observed wall damage from a removed fixture in rooms 1418 and 815 near the window and at the sink in room 1114. Observed chipping paint on door in 1220. Observed torn sheer in 1417. Observed laminate damaged near microwave in 1021. Observed worn edges on luggage rack in 1417 and 1114. Observed carpet damage in 1220, 1021, and 815. Observed loose toilet seat in room 815.
27 0 Physical facilities installed, maintained, and clean No No No 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed bleach stained carpets throughout hallways in facility. Observed carpet damaged at transition in the 11th floor elevator lobby.
30 0 Linen clean and in good repair; two sheets provided for each bed No No No 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained mattress pad on pull out bed in 704. REPEAT VIOLATION Significant improvement from previous inspection as this was the only linen issue.
31 0 Linen properly handled and stored No No No 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed unlabeled carts used for dirty laundry in laundry area.
32 2 Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination No No No 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed several housekeeping carts with clean linen stored on dirty side of cart. CDI: Linen separated. 15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed 16th floor housekeeping cart with chemical spray bottles stored commingled with linen. CDI: Spray bottle removed.
37 0 Household cleaning agents, medicines, and sanitizers properly stored and handled No No No 15A NCAC 18A .1827(d) Sanitizing solutions shall not be stored in or dispensed from containers previously containing other poisonous or toxic materials. Observed bathroom cleaner-sanitizer stored in previous used chemical bottle at 16th floor housekeeping cart. CDI: Chemical removed.