Premises Information


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Name

SHERATON CHARLOTTE HOTEL

Address

555 S MCDOWELL ST

City/State/ZIP

CHARLOTTE

28204

Premise Type

20 - Lodging

County

Mecklenburg

Inspection Date

4/28/2014

Final Score @ Grade

General Comments

7: Observed: A few sink stoppers in need of adjustment (rooms 1567, 659). A loose toilet seat in room 1169. Repair. 33: Food scraps being discarded into the construction dumpster. Use covered trash compactor for food scraps. The following areas were walked through during renovations, and were closed to the public: N Tower lobby/dining area. N Tower pool and fitness center. N Tower floors 3-9. Hard wired with Battery Back Up CO detectors area installed in the correct areas. At this time, the areas that require CO detectors are: S Tower lobby area, N Tower Boiler Room, and N Tower Elevator lobby area. Once all renovations are complete, CO Detectors will also be required in the N Tower dining/lobby area, and N Tower fitness center. Will Bowen and Nathan Alo present.Keep up the good work. Very knowledgeable housekeepers.

Violations

CDI=Corrected During Inspection

R=Repeat Violation

VR=Verification Required

Violation Item	Demerits	Violation Description	CDI	R	VR	Comments
1	0.50	Ventalation clean and in good repair	No	No	No	Observed: Ventilation near the vending machines collecting dust and rust on N Tower throughout.Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
3	0.50	Floors, walls and ceilings clean and in good repair	No	No	No	Observed: Minor floor, wall, and ceiling damage throughout housekeeping closets in N Tower. Water damaged ceiling tiles and missing ceiling tiles in the basement. Water damaged ceiling tiles in the 14floor hall in S Tower. Water damage to the ceiling in the vending areas of N Tower (floors 11, 9). Ceiling drywall damage in the hall near room 270 in N Tower.Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
13	1.50	Hot and cold running water provided (116-128 F) in guestrooms	No	No	No	Observed: Hot water at 110-114F on N Tower upper floors and 140F in N Tower lower floors.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
30	1.50	Storage provided for supplies, linen and equipment; kept clean	No	No	No	Observed: Guest related items (pillows, water, drinking cups, etc) stored on the housekeeping closet floors throughout.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).