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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NamePOLLO ROYAL
Address4517 N TRYON ST
 
City/State/ZIP
CHARLOTTE NC 28213
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 7/14/2025
Final Score @ Grade
97.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
20 1.50 Proper cooling time & temperatures Yes No No 3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Cole slaw prepared at 9AM still measured 54F at 11AM. Cut cabbage in vinegar also measured 52F at 11AM and was prepared at 9AM. Both the cabbage in vinegar and the cole slaw were in bus tubs with lids on them cooling down. Establishment needs to prepare less cabbage at a time or acquire more sheet pans so it can be spread out to cool properly. CDI - PIC put ice in cabbage in vinegar and moved the cole slaw to smaller pans and placed them in freezer to continue cooling. For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
33 0 Proper cooling methods used; adequate equipment for temperature control Yes No No 3-501.15 Cooling Methods (Pf) Pupusas, cole slaw and cabbage were cooling in bus tubs with lids on containers. Use shallow pans and leave cooling TCS foods loosely covered or uncovered. Establishment needs to have a better method for cooling cabbage and cole slaw. CDI - PIC educated on cooling methods and moved cole slaw to shallow pans, took lids off pupusa tubs, and added ice to cut cabbage. 0 pts.
38 1 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Controlling Pests (Pf) Flies are present in kitchen. Establishment needs to keep back door free of trash to prevent attracting flies. Establishment has pest control visits already in place.
45 0 Single-use & single-service articles: properly stored & used No No No 4-903.11 (A) and (C) Equipment, Utensils, Linens and Single-Service and Single-Use Articles - Storing (C) Boxes of disposable items stored on floor of storage building outside. Store single-use and single-service at least 6 inches off the floor. 0 pts.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Torn gaskets present on most freezer units in kitchen. Replace all damaged gaskets. 0 pts.