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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameCHICK-FIL-A #698 AT LAKE NORMAN
Address16915 STATESVILLE RD
 
City/State/ZIP
HUNTERSVILLE NC 28078
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 10/27/2026
Final Score @ Grade
97 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
22 1.50 Proper cold holding temperatures No No Yes 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed thawing cabinet cold holding raw chicken above 41F. EHS observed thawing cabinet leaking. PIC stated unit has a terrible smell every morning and they have to clean up leak at the start of each day. PIC stated they do temperature logs but not for the last couple of days. Ambient temperature of thawing cabinet is 56F. PIC voluntarily discarded all chicken in thawing cabinet. PIC made a maintenance request to repair unit. EHS will arrive back on site within three days to verify unit is cold holding TCS items 41F and below. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
36 0.50 Thermometers provided & accurate Yes No No 4-203.11(B) Food thermometers shall be accurate to +/- 2 degrees Fahrenheit.-Pf. Observed thermometer reading 6F lower than EHS thermometer. EHS calibrated one more thermometer that read the same as EHS. CDI - PIC voluntarily discarded the inaccurate thermometer. 4-302.13(B) In hot water mechanical WAREWASHING operations, an irreversible registering temperature indicator shall be provided and readily accessible for measuring the UTENSIL surface temperature.Pf Observed hot water dish plate unable to turn on to assess dish machine. CDI PIC added batteries to dish plate. For information on how to properly calibrate a thermometer, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: https://youtu.be/IxXix712KkI
38 0 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several flies throughout establishment in preparation areas, cook line, dish pit, and holding stations. PIC stated they are unsure. The last time pest control was on site. Increase pest control.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Observed ice machine broken in preparation area. Replace/repair.
49 1 Non-food contact surfaces clean No Yes No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up and debris inside multiple RICs and LBs. Increase cleaning frequency. REPEAT