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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameHYATT HOUSE FOOD AND BAR SERVICE
Address435 E TRADE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 5/7/2025
Final Score @ Grade
91.50 A
General CommentsNOTE: PIC left a copy of the risk control plan to EHS. PIC will send the plan to EHS by Next Friday 5/16/25. Logs will be created for date marking and reviewed by EHS every Friday beginning 5/16/25. PIC will start sending logs collected during the week to EHS starting on 5/23/25. Failure to gain compliance will result in an INTENT TO SUSPEND.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
1 1 PIC Present, demonstrates knowledge, & performs duties No No No 2-101.11 (A) PIC shall be present during all hours of operation. -PF Observed PIC not working in the kitchen. PIC is not there to oversee functions of the kitchen.
3 0 Management, food & conditional employee; knowledge, responsibilities & reporting Yes No No 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed employee without knowledge of employee health policy. CDI- Reviewed with PIC or more training. PIC notified PIC about employee health policy. For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
6 0.50 Proper eating, tasting, drinking or tobacco use Yes No No 2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee eating meal at the prep top, on top of the cutting board. CDI- Removed and utensils washed.
10 0 Handwashing sinks supplied & accessible Yes No No 5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed handwashing sink blocked by large fan. CDI- Removed.
22 0 Proper cold holding temperatures Yes No No 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed pepperonis and quesadillas stored on prep top at room temp. See temp chart. Pepperonis discarded. Quesadillas placed in walk in cooler and cooled. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
23 3 Proper date marking & disposition Yes Yes No 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed cut melon without date. CDI- Dated. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed pepperoni dated 4/30/25. CDI- Discarded. This is the 6th consecutive time facility has been out on date marking. Risk control plan will be implemented. If facility cannot gain compliance with date marking, an INTENT TO SUSPEND may be issued. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
28 1 Toxic substances properly identified stored & used Yes No No 7-202.12(A) Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only.-P Observed disinfectant in use for food contact surfaces. CDI- Areas cleaned and disinfectant removed. Use sanitizer to clean kitchen food contact areas.
36 0.50 Thermometers provided & accurate No No No 4-502.11(B) Provide accurately calibrated thermometers. Pf. Observed thermometer 4 degrees off. Get new thermometer For information on how to properly calibrate a thermometer please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: https://youtu.be/IxXix712KkI
37 2 Food properly labeled: original container Yes Yes No 3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed seasonings without label. CDI- Labeled.
39 0 Contamination prevented during food preparation, storage & display Yes No No 3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed large fa blowing on lettuce. CDI- Fan had dust all over it and was removed.
48 0.50 Warewashing facilities: installed, maintained & used; test strips No No No 4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no thermometer for dish machine. Get thermometer
49 0 Non-food contact surfaces clean No No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed fan in use with small specks of dust all over it.